Customer Reviews

At iTech Repair Ltd. We take pride on what people really say about the level of repair services offered and the quality of spare parts supplied, we act upon constructive criticism, and thrive on kind words. Customer service is our highest priority. We will do everything within our power to enable our customers to receive the lowest prices, highest quality parts and repairs and impartial free expert advice.

The best way for you to appreciate our high levels of customer service is to use us for a repair or supply of parts. Many of our customers contact us, their comments and feedback are below, please feel free to browse through the following pages.


Bob Barnes 28/12/2009

I sent my IPAQ HX4700 for repair on the 13th August, it arrived back on the 20th August. A very good service and a reasonable cost as well. Thank you very much, I will recommend you.

Stuart Fraser 23/12/2009

Prompt and reliable service. Spare parts arrived unbelievably quickly. No hesitation in recommending Nathan to anyone with an iPAQ.

Barry Williams 23/12/2009

Fantastic service and they deserve a really good pat on the back. I ordered the wrong iPhone parts initially but a quick phone call soon identified the correct parts and they shipped them the same day and at no extra cost. I certainly recommend.

Simon Wolf 22/12/2009

I just wanted to send you a quick note to say thank you for my iPAQ 2210 cradle and mains adaptor which arrived safely this morning. It was great to find a site where the items I wanted were properly categorised and easy to find rather than trying to hunt around matching part numbers to stock codes as I initially tried to do on a couple of other sites. I will definitely be shopping with you again when I need more accessories or, heaven forbid, a repair. Many thanks Simon.

Sue Murray 22/12/2009

Nathan, you are a hero! Not only is the new battery miles ahead of what the old one ever was, but you have fixed all the buttons that hadn't worked since I dropped it. Your service is quick and easy to use. Many thanks.

Darren Foster 20/12/2009

My IPAQ is not only my personal organiser but also my route planner. Without this machine I would struggle in my daily life. When I called HP for a repair to the screen, which I had torn, they quoted me an extortionate price and said it was not considered a warranty repair. I searched GOOGLE for a company that would repair and found Nathan. He replaced the IPAQ touch screen / digitiser and now it is as good as new. This repair cost 75% less than HP, but that is not the only bit of good news, HP would have kept the machine for over 4 weeks, I have the repair carried out in less than 7 days and returned to me exactly 1 week later. Nathan responds very quickly to emails and with a professional manner at all times. Nathan I thank you very much for your service and will not hesitate to recommend you to all my colleagues and friends. Thank you very much once again. Darren.

Andrew Wood 18/12/2009

Have used the repair service twice now. Very impressed with the efficient turn round and helpful service. Would recommend to others.

Danny Otto 07/12/2009

The way the service at IPAQ Repair works is superb! really makes you feel like leaving the repairs in the hands of your best friend... Nathan answers every e-mail with every dumb question you might have, and he's keeping you updated on how far the repair is and what the cost will be. I have to mention that every thing went very smooth and fast Thanx Nathan, for saving my IPAQ... you're the best!

Sohiab Talwalkar 01/12/2009

Superb and prompt service highly recommended received my repaired iPAQ in just 48 hrs.

Sharon Willis 28/11/2009

To Nathan and everyone at iPAQ Repair, thank you (1000s) for rescuing my iPAQ which I thought would be declared useless. Prior to yourselves, I contacted HP where I received a quote for £171.00 inc. VAT. Hearing that I almost fell off my seat. How did I hear about iPAQ Repair? None other than HP who recommended your business to me, thus saving myself a substantial amount of money. Now I know where you are, certainly have gained my custom!!

Lee Burgess 27/11/2009

I recently had my LCD screen on my iPhone 3g replaced by ipaq repair, The service was excellent ( and prompt ) from start to finish and I would not hesitate in recommending their services.

Sian Lloyd 26/11/2009

I was delighted with the refurbishment of my iPAQ. Despite my best efforts to confuse you - you sorted me out with the right repair and a lead. Service was excellent and friendly. I have already recommended you to all my friends.

Dave Gromit 26/11/2009

Dated 10th March 2012 First time user of this company Just sent my Dell Axim x51v in for new charging socket and new backup battery while the backs off. Brilliant service £54.00 pounds to put an old machine back in good working order. Fully satisfied . I rarely recommend anyone but this lot are the dogs. Big thanks to all at iTech Repairs.

Nick Harmandas 26/11/2009

My wife had bought a 3630 (before we met each other) and had rendered it useless since its battery would not hold no charge at all. Trying to find a battery replacement in Greece yielded the answer "Good Luck" by local shop owners. Fortunately luck was on my side running into this site. With a brand new battery and a sync-n-charge cable, useless are the cradle and the charger NOT the iPAQ. Thank you Mr. Dickman!!

Scott Wardell 25/11/2009

iPhone repaired at approx £100 cheaper than Apple, excellent service and kept up to date all through the order, the way an online business should be run, cheers guys!!!

Bosworth College 20/11/2009

Found IPAQ Repair by chance and they are excellent for value and service. We would definitely recommend them and use them again if needed. Thanks.

Andy Edmonds (Canada) 15/11/2009

This was the only place I found that had a case for my RZ1710 that suited my needs. I ordered it straight away and awaited it's arrival anxiously. When it became apparent that the shipment had gone astray Nathan was happy to send another (which arrived in about a week). The case itself is sublime - top quality. Add to that the lengths to which Nathan went to ensure a happy customer and I must recommend his goods and services to anyone, anywhere.

Roger Aldridge 14/11/2009

I have nothing but praise for the speed, efficiency and helpfulness of the service I received. Having tried unsuccessfully to upgrade my iPAQ all I managed to do was create a rather useless 'silver brick'. Thanks to iPAQ spares and repairs I now have a fully functioning (and up-graded) PDA. Thank you, I have no hesitation in recommending anyone to use your service.

Chris Lawton 14/11/2009

Nathan has now fixed 2 iPAQs for me. I had a further problem with the 2nd one after it came back, but Nathan was very good, and quickly got it sorted (at his own cost). Although I hope I will not get any more problems with my iPAQ I would defiantly recommend this site to anyone, and if needed I would use Nathan to fix my own iPAQ again. A life saving service, Thanks!

Colin Phelps 10/11/2009

Just to let you know order arrived safely here in Cyprus in just 4 days. Part now fitted and phone back in use. Many thanks for an easy to use and splendid service.

Jason Chinnian 09/11/2009

What a fantastic service. Great communication from Nathan Dickman about what repairs he could do, how much it would cost and even how to send my beloved PDA to him safely and securely. These are the people to use for iPAQ PDA repairs!!!! I will use them again.

Ron Norfolk 07/11/2009

Hi there please pass on my many thanks to your team and their very quick repair to my sons iPod Touch screen. We have received it back and I must say it is great. If we ever have any problems again I'll certainly be in touch to see what you can do for me. Brilliant fast and efficient service and many thanks again.

Tina Walker 04/11/2009

Superb and friendly service. Will definitely be back. Thanks.

David Myers 29/10/2009

What tremendous service, thank you!! Prompt, efficient and superb value - the item I ordered only weighs a couple of grams, but HP Direct wanted to charge me £10 delivery... I can't recommend iPAQ Repair highly enough!

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