Customer Reviews

At iTech Repair Ltd. We take pride on what people really say about the level of repair services offered and the quality of spare parts supplied, we act upon constructive criticism, and thrive on kind words. Customer service is our highest priority. We will do everything within our power to enable our customers to receive the lowest prices, highest quality parts and repairs and impartial free expert advice.

The best way for you to appreciate our high levels of customer service is to use us for a repair or supply of parts. Many of our customers contact us, their comments and feedback are below, please feel free to browse through the following pages.


Colin N Packer 18/04/2010

Wow, what can I say number one service and quick, turned my PDA from a brick to a working unit, in a couple of days and at a very reasonable price, I am so impressed I might even bow my head to you guys, you've made me very happy.

Robert Clark 15/04/2010

Our iPAQ was dead and now it is alive again, thanks to Nathan's prompt, helpful service. Quick turnaround. Fair prices. What more can one ask for!

Mike Thomas 15/04/2010

Quick response. Helpful and clear instructions for posting iPaq for diagnosis. Extremely reasonable charges and prompt return of repaired item. All round a fantastic and first class service from a very satisfied customer

Ian Farminer 14/04/2010

Great service, had exactly what I needed for my iPAQ, will use you again for more parts.

Bram Van Der Heggen 13/04/2010

Thank you very much for the excellent service and the prompt support via email. Highly recommended to every iPAQ user!

Angela Bird 11/04/2010

When I found the screen of my iPAQ cracked I was distraught, as I use it all the time for my sat nav. I quick trawl round the internet turned up some enthusiastic recommendations for your repair service. I am delighted with the quick efficient service, and with the price. And that it came back just before my next trip, so I shan't get lost!

Pat Jordan 06/04/2010

Your customer service rep, Nathan Dickman, assisted me with questions on your company because I wasn't quite comfortable with ordering from overseas. I was also really concerned that I could order a part that didn't match up to my iPAQ. I can't say enough about the service Nathan provided. He was upfront, thorough, and went the extra step to provide me with the link I needed to feel comfortable. It isn't often you find this type of customer service anywhere. I appreciate the standard that your employees offer in customer service. I would never hesitate to recommend your company nor would I hesitate to order from you again. GREAT CUSTOMER CARE!

Rohit Patel 06/04/2010

Thank you Nathan for your quick repair along with a high quality repair. You were the cheapest and most efficient. I will use your service again in the future.

Jan Nielsen 03/04/2010

iPAQ repairs have given me the best service ever, and quick e-mail responses. I truly recommend iPAQ repairs, and I this is not the last time I have done business with them. Greetings from a satisfied costumer!

Clive Smith 19/03/2010

Broken iPhone delivered to you on Monday at 4pm returned to me by secure post with new screen fitted and in perfect working order just like new on Thursday, well impressed excellent service hope I don't need iPhone repair service again but if I do you will be my only call thanks again.

Nick Rogers 17/03/2010

Nathan and the team have done a great job - not only fixed my Mio 168 but followed through with timely and effective after sales service. You can safely trust your kit to these guys. Thanks everyone for the great job.

Richard Galpin 15/03/2010

Nathan, Thank you so much for your absolutely first class service. Not only have you returned my unit extremely promptly, but you were even kind enough not to charge me after I stupidly broke the unit trying to fit the front cover I purchased from you earlier this month.

David Edwards 24/02/2010

I have been having loads of problems with my iPAQ, almost since the time I bought it. Being as I got it in New York, going back for repairs was costly!!! I came across this website by chance and am I glad that I did. I sent my iPAQ away for service, it was diagnosed and repaired. It was safely returned a few days later. WHAT SERVICE. I will most certainly be keeping this site on my favourites, for purchases and repairs and would recommend it to anyone needs help with their machines. Many thanks Nathan.

Dr. Tanko Ishaya 19/02/2010

When I was looking for where to get my iPAQ repaired and I saw ipaqrepair.co.uk on the Internet, I was a bit skeptical, but built up courage to send my iPAQ after making contact with Nathan Dickman. I have now experienced an excellent level of service and would definitely be using iPAQ Repairs in the future.”

Helen Speechley 19/02/2010

An excellent service. I dropped my iPhone off 30 minutes after booking it in for repair, and it was done within 90 minutes. Definitely not the cheapest, but definitely worth it for a quick, well done repair, and peace of mind!

Anthony Miller 14/02/2010

Great service in time and delivery from order placed to France, easy website to follow. Most unusual for a UK website to have everything working correctly. Well done keep up the good work.

Peter Coleman 09/02/2010

Apart from purchasing accessories from them etc. The service and repair facility is second to none.The fist time I attempted to replace a part myself,I made a complete hash of it, sent it to ipaq repairs and it was sorted, lesson learnt!! I recently sent my ipaq for an Upgrade,just received it back.Works great!! Thanks.

Jason Pound 07/02/2010

After introducing my iPhone to gravity and smashing the glass I would suggest two things are mandatory: 1. Use Ipaq Repair to replace the glass. This organisation is very professional and helpful. I received my phone back yesterday and it is "out of the box" new. Brilliant job thanks! 2. Always use an adhesive screen protector, it held my glass together until I sent it to Ipaq Repair. :-)

Steve Langts 04/02/2010

Just a note to congratulate you on an excellent service. The iPAQ 3630 stylus latch arrived in a couple of days and was fitted within minutes using your helpful and easy to follow instructions.

Paul Bilcliff 03/02/2010

First of all I would like to say a big thank you to the IPAQ team, and here's the reason why. The customer service is second to none and if it were half as good for all other companies we would all be a lot better off. I very much appreciate all the time and effort that has gone into making sure I received the part that I ordered. In dealing with them by e-mail, their response has been nothing but quick and polite. I have nothing but the highest praise for this company. The part I ordered in many ways is only small and insignificant, so to me all the effort that went into getting it to me shows that customer service and satisfaction means everything to the IPAQ team. If you are considering ordering something from this company all I can say is, if you are looking for good prices and an exceptional customer service, then do not even look anywhere else. I started with a big thank you and I'll finish with a big thank you! Paul

Tim Lucas 29/01/2010

I dropped my iPAQ and cracked the case. Within 7 days I had it back and it looks as good as new. Fast service and excellent communication. You couldn't ask for more - Highly recommended!

Alun Hotchkiss 28/01/2010

I already sent my thanks directly to Nathan, so this is for any one out there who's wondering about using his services. DON'T HESITATE! It was thanks to his site that I found out my iPAQ was only sick (it needed a new battery-door to bring it back to life) and not totally beyond hope. This info was not available anywhere on HP"s site. He clarified questions about other stock items, and I've already recommended him to a friend. Definitely, first-class service with a professional, customer-oriented attitude. Well done, Nathan, and thanks again!

Steve Williams 27/01/2010

Parts all fit perfectly and the iPAQ’s come apart quite easily. Well worth buying the spares from here and keeping your old model going for years to come.

JJ Jalandhar 26/01/2010

Nathan responded to my emails promptly and conveyed all the information I required. I desperately needed my iPAQ repaired and returned to me ASAP, which iPAQ repairs did! Strongly recommend this site for hassle free 'quality' and value for money service.

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