Customer Reviews

At iTech Repair Ltd. We take pride on what people really say about the level of repair services offered and the quality of spare parts supplied, we act upon constructive criticism, and thrive on kind words. Customer service is our highest priority. We will do everything within our power to enable our customers to receive the lowest prices, highest quality parts and repairs and impartial free expert advice.

The best way for you to appreciate our high levels of customer service is to use us for a repair or supply of parts. Many of our customers contact us, their comments and feedback are below, please feel free to browse through the following pages.


David Crockett 16/02/2009

Nathan provides an outstanding combination of first class service at a competitive price. Pre sales questions were answered promptly and accurately. My iPAQ was repaired and returned very quickly. If only every online service was half as good.

Tom Tilley 14/02/2009

A fantastic service, quick turnaround and an excellent job, my ipaq now looks brand new. Thank you ipaq repair and parts.

Dr Stuart Buchan 13/02/2009

I've had my iPAQ 3970 since this model first came onto the market under Compaq and after years of zero faults, my SD card slot stopped working. As the PDA is my lifeblood, it was imperative that I got a quick turnaround. Nathan was first class in this regard and apart from a minor initial hiccup, everything was handled above and beyond my expectations, which were already high. If you are considering using iPAQ Repair & Parts, then hesitate no longer. They are excellent and your unit will be in safe and skilled hands and back in yours before you know it! As we say in here in Scotland, Nathan: "Lang may yer lummie reek!" Translation: "Long may your chimney smoke!" In other words, live long & prosper...

Dave Reay 08/02/2009

Wonderful I am so happy my IPAQ is as good as new now. It has been hell this last week trying to work without it. Screen installed ok, just took it slowly. Booted up fine no loss of data. Once again thank you so much for help & patience with my odd emails. Your site will stay top of my favourites & be highly recommended. What more can I say.

John Taylor 03/02/2009

I have made two orders for iPhone spare parts through ipaq repair & parts for my iPhone and I am very happy with the service and the quality of the parts is A1 I would recommend the site to every one. Thanks again.

Ian Ackers 03/02/2009

Absolutely fantastic service....my IPAQ turned into a troublesome little beast and Nathan tried and tried to sort it but couldn't .... So what does he do...? He exchanges it for another !!!! What a gent, words cannot describe how great this guy is..... Thanks again Nathan, what a great service you did for me.

Steve Watts 31/01/2009

Excellent repair service and quick turnaround.

Benjamin McIver 29/01/2009

Anyone who is concerned about sending their beloved iPAQ to a non-official HP centre, are suckers! - Sometime ago prior to using this company I contacted HP in order to have my Pocket PC repaired only to find out that they insisted on £212+ for their service. When I told them the only problem it had was a weak stylus slot, they shrugged it off and said that their charge is flat rate, no matter whether the problem is a faulty stylus slot, or LCD Screen. As anyone heard of anything so dumb and tight fisted. This company could fit a new stylus slot and rear casing for less than £40. Not so incidentally, I have continued to use their services for some time now. And, it has saved me hundreds and hundreds of pounds compared to the official HP Service Centre. I doubt you'll be able to find anyone in this business more accommodating.

Robin Morris-Weston 25/01/2009

Quick, fast service and good quality repair.

Keith Jeary 11/01/2009

Once again a superb service. My iPAQ was returned speedily (just in time for a geocaching holiday - I would have been lost without it - almost literally!) with a second fault put right as well. I cannot recommend iPAQ Repair highly enough.

Richard Foster 10/01/2009

Your product knowledge is second to none and the web site is easy to find via any search engine. Details for identifying your model and required spares is excellent. I paid by cheque and the goods arrived in a very short time and were as easy to fit, in this case a battery, as promised on the web site.

Mark Alred 09/01/2009

Thanks so much for bringing my iPAQ back to life. I would not hesitate to recommend you, you offer a great service.

Sandy Moffat 04/01/2009

This is great service. Nathan is very helpful and the delivery is very timely. I would recommend this to anyone.

Joao Pedro 03/01/2009

Hi, Just to confirm my iPhone was received and was GREAT!! I would like to congratulate you for such an efficient, fast and clean repair! I am really happy with our professional service I certainly recommend it to all of unfortunate users that crashed their babies. Once again congrats and thank you.

Patrick Maurel 22/12/2008

I have buy the parts on 2006/10/02 and I received the parts on 2006/10/09 at home in France. The shipping is very faster. I have replace parts from my iPAQ and I am happy because my iPAQ 3630 functionally well and the diagnostic on the FAQ as been exact. thanks for your velocity. Your site will recommended... best regards

Zaf Miller 19/12/2008

Excellent service, both professional and friendly. The charge-sync cable is working very well and I've already recommended the site to friends. Thanks a lot Nathan

Graham Francis 14/12/2008

Very big thank you for your totally professional service and for getting me out of a hole with replacing the screen on my iPhone 4S. I am totally impressed by your helpfulness, very reasonable pricing and prompt service. I shall definitely be recommending that my friends get in contact with you if they need any help with any of their devices. Best Regards, Graham

John Pedley 10/12/2008

Being uncertain as to what was wrong with my Samsung Galaxy Tab my initial enquiries were promptly and reassuringly answered. Then having opted to "go for it" the item was quickly repaired and returned with no hassle whatsoever. Great service!

Antonio Ferrara 07/12/2008

Perfecto servicio, trato exquisito y precio razonable. La iPAQ llegó como nueva muy bien embalada y sin ningún problema. Muy satisfecho. Gracias Nathan.

Danny Sims 07/12/2008

My company has dealt with iPAQ Spares and Repairs on a number of occasions; they have always given me prompt, reliable and excellent service. Along with the excellent service, they also have very competitive prices; I have looked at a number of other suppliers and iPAQ spares and repairs seem to be the most competitive. Not only that, I can't find any other UK supplier offering the same service. In summary, if you have an iPAQ requirement, iPAQ spares and repairs is the number one supplier!

Rob Munns 04/12/2008

Excellent service both in speed of repair and pricing. Answered email queries very quickly, which is almost unheard of! Delivered on all promises. Highly recommended.

Henry Attade 03/12/2008

First of all I would like to say a big thank you to the IPAQ team. Really impressed with the efficiency and speed of repair to my IPAQ. Excellent ease of placing an order. I would recommend you to anyone looking for service. Once again thank you.

Jenny Callen 26/11/2008

Fantastic service from Nathan - quick responses, really fast sending of the new item I needed, friendly and helpful!

Lee Rotherham 20/11/2008

I tried everywhere to get parts for my hp iPAQ h6365, and was told by HP that nobody did internal parts (including them) and my iPAQ was now scrap ???!!! Upon visiting your site, I found exactly the parts I needed, very easily. They were so easy to order and pay by paypal. And were delivered securely packed and in super quick time. Thank you for a truly excellent service!!!!

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