Customer Reviews

At iTech Repair Ltd. We take pride on what people really say about the level of repair services offered and the quality of spare parts supplied, we act upon constructive criticism, and thrive on kind words. Customer service is our highest priority. We will do everything within our power to enable our customers to receive the lowest prices, highest quality parts and repairs and impartial free expert advice.

The best way for you to appreciate our high levels of customer service is to use us for a repair or supply of parts. Many of our customers contact us, their comments and feedback are below, please feel free to browse through the following pages.


Joao Pedro 03/01/2009

Hi, Just to confirm my iPhone was received and was GREAT!! I would like to congratulate you for such an efficient, fast and clean repair! I am really happy with our professional service I certainly recommend it to all of unfortunate users that crashed their babies. Once again congrats and thank you.

Patrick Maurel 22/12/2008

I have buy the parts on 2006/10/02 and I received the parts on 2006/10/09 at home in France. The shipping is very faster. I have replace parts from my iPAQ and I am happy because my iPAQ 3630 functionally well and the diagnostic on the FAQ as been exact. thanks for your velocity. Your site will recommended... best regards

Zaf Miller 19/12/2008

Excellent service, both professional and friendly. The charge-sync cable is working very well and I've already recommended the site to friends. Thanks a lot Nathan

Graham Francis 14/12/2008

Very big thank you for your totally professional service and for getting me out of a hole with replacing the screen on my iPhone 4S. I am totally impressed by your helpfulness, very reasonable pricing and prompt service. I shall definitely be recommending that my friends get in contact with you if they need any help with any of their devices. Best Regards, Graham

John Pedley 10/12/2008

Being uncertain as to what was wrong with my Samsung Galaxy Tab my initial enquiries were promptly and reassuringly answered. Then having opted to "go for it" the item was quickly repaired and returned with no hassle whatsoever. Great service!

Antonio Ferrara 07/12/2008

Perfecto servicio, trato exquisito y precio razonable. La iPAQ llegó como nueva muy bien embalada y sin ningún problema. Muy satisfecho. Gracias Nathan.

Danny Sims 07/12/2008

My company has dealt with iPAQ Spares and Repairs on a number of occasions; they have always given me prompt, reliable and excellent service. Along with the excellent service, they also have very competitive prices; I have looked at a number of other suppliers and iPAQ spares and repairs seem to be the most competitive. Not only that, I can't find any other UK supplier offering the same service. In summary, if you have an iPAQ requirement, iPAQ spares and repairs is the number one supplier!

Rob Munns 04/12/2008

Excellent service both in speed of repair and pricing. Answered email queries very quickly, which is almost unheard of! Delivered on all promises. Highly recommended.

Henry Attade 03/12/2008

First of all I would like to say a big thank you to the IPAQ team. Really impressed with the efficiency and speed of repair to my IPAQ. Excellent ease of placing an order. I would recommend you to anyone looking for service. Once again thank you.

Jenny Callen 26/11/2008

Fantastic service from Nathan - quick responses, really fast sending of the new item I needed, friendly and helpful!

Lee Rotherham 20/11/2008

I tried everywhere to get parts for my hp iPAQ h6365, and was told by HP that nobody did internal parts (including them) and my iPAQ was now scrap ???!!! Upon visiting your site, I found exactly the parts I needed, very easily. They were so easy to order and pay by paypal. And were delivered securely packed and in super quick time. Thank you for a truly excellent service!!!!

Nicola Hill 07/11/2008

I bought a refurbished iPhone 3G. Excellent service throughout. Even though it was described as Refurbished - as new I still expected some signs of use but it looks brand new. I am extremely impressed with iTech Repair and I would definitely not hesitate to buy from them again or recommend friends. Great product, superb service, excellent value for money & the 12 month warranty shows confidence in their expert refurbishments. Many thanks.

Molly Jones 06/11/2008

Great service very very fast iPhone repair and speedy post back, repair done within a few days and completely fixed! Very highly recommended, great communication and price! Thank you x

Keith Holloway 02/11/2008

Very quick turnaround on re-instating the OS, even repaired the dodgy power connector for the standard charge.

John Dyer 02/11/2008

I would like to write to thank you for the excellent service you have just provided me. I was rather reluctant to part company with my iPAQ, fearing that I may never see it again, but the level of re-assurance you gave me both before I sent my unit to you, and also whilst it was in your possession, put my mind at rest. The unit was completely dead when I sent it to you, I am delighted you have been able to rectify it and my iPAQ 3630 is fully working - I have missed it big time. I would not hesitate to recommend iPAQ Repair to anyone looking for spare iPAQ parts or to have a unit repaired.

George RS Donaldson 30/10/2008

I am grateful for the prompt, friendly and personal service given and especially to Paul Butler who ironed out a couple of issues I raised swiftly and professionally whilst keeping me informed.

Alan Lewis 29/10/2008

A thoroughly excellent service by a committed professional who manifestly cares about giving good service to his customers. I felt very cared for throughout in my dealings with you - and only wish that we could find more people on-line who do business in the way you do. Much appreciation for your fine service.

Ray Stewart 28/10/2008

You repaired my iPAQ recently. I believe it was suffering from the "parrot" syndrome - ROM crash!! I found your website quickly and easily on the Internet and was very impressed with the speed and efficiency of your service. You basically do "exactly what it says on the tin" and offer a superb, reliable, value for money service. I have already recommended you to several of my fellow iPAQ users.

Robert Hutchings 27/10/2008

Excellent in every way. I had to purchase a new touchscreen for my PDA, decided to fit it myself which went perfectly. The part arrived quickly and very well packaged. I'm impressed and I know where I’ll be coming in the future to buy spares and accessories, right here!

Jeremy Griffiths 26/10/2008

iPAQ now back to normal. Excellent service and turnaround. Thanks

Hans van Woensel 26/10/2008

My 2 years old Mio 168 died after I spilled some water on it. Repair by Mitac was about as expensive as buying the new Mio P350, so I did the latter. Later I saw Nathan's site and I sent him an e-mail. He advised that it was just the touch screen and he replaced it in a jiffy, and at acceptable cost! I had it back in Holland just 5 days after he received it. Great service! It's working like new again so now I have a spare GPS for our 3 car driving sons. :-) Many thanks to Nathan's team; I will recommend his service to anyone who needs it! Keep up the good work! Great advice, great service, great price!

Piergiorgio Cinotti 17/10/2008

I had already sent my rom crashed iPAQ to another service center in USA, these said "it's unfixable" .... One week after, I found this GREAT Service: fast email communication, professional people and really fast fix of my beloved PDA. On a rating 1 to 10 I give them 12 ;-)

Ronald Perrott 16/10/2008

Totally satisfied with the repair service. Very polite and quick replies to queries. Will definitely recommend to others.

Rob Saffery 14/10/2008

I was cautious about sending my Navman PIN 300 away to a company on the Internet, but I couldn't have been more wrong. A fast and efficient service and now the Navman is as good as new. Thank you IPAQ Repair!

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