Customer Reviews

What can I say - what a terrific service. The iPAQ is as good as new; the new replacement iPAQ battery had some charge in it and I was up and running in no time. The return packing was excellent and everything was just as agreed. What a refreshing change to find someone giving a good, honest service.

What a refreshing change it is to deal with a company with excellent communications, attention to detail and a very efficient caring service.

Splendid service and it was real fast too. I can't help thinking that the shipping from Sweden was the part of it that took the longest time. Once it got to the UK it was no more than a touch and go and it was back in my hands almost instantly!!

Excellent and speedy repair when I cracked my iPAQ screen thanks for a great service.

My iPAQ died over Easter and despite the bank holidays it was back and working within a week. So good I've subsequently ordered accessories from this site. Really excellent service and customer support - "does what it says on the tin"! Thanks very much Nathan.

I was delighted to discover this site. The comments alongside each of the components were particularly useful, allowing me to purchase only the parts I required without having to take my iPAQ apart first.

Great support in deciding whether to have the repair done or not and then good communications about progress. Repair carried out to the timescale as advised and how do they manage to change an iPad battery without any sign of the case having been opened, I looked hard! I help a number of people with their iPads, or similar devices, and already a friend is using this service on my recommendation to have his iPad battery replaced. Great service at a very good price.

Hi, I guess it's been the first time ever on the net, that I've received that kind of support, even though the requested piece of hardware wasn't even in the usual replacement part list. Great, awesome - many thanks from Germany. Next time I need a replacement part for my iPAQ, this will be my first and, if possible, only place to go. Thx'n'Greetz..

I was very impressed by the speed and courteousness of the service you offered in repairing the screen of my iPAQ 3970. I sent the package to you on a Saturday afternoon (earlier this summer) by Post Office Special Delivery Service. It was returned to me with the screen in pristine condition first post Wednesday morning. I have no reservations in saying this. Also, I found you very helpful and open in your discussions with me before I sent the iPAQ to you. The iPAQ is still functioning well. I won't drop it again, I hope.

Top job my IPAQ is like new again. Thank you.

Only one week after my old XDA seemed long dead I received my XDA back from Nathan fixed fully kitted out; thank you so much Nathan you did everything you said you would do and more and to this day I am still discovering the new features of my XDA that you have installed for such a low price. Thanks Nathan!

My experience with Nathan has been an eye-opener. At last, I have come to realise that there is at least one person out there giving a service in the truest sense of the word. I sent my iPAQ off on the Thursday afternoon, and it was back with me 9 days later and (shock/horror) it worked as well - brilliant, just brilliant. You organisation is a credit to you, and one which other companies should set their own standards by, all of which fall far short of yours. You have my unending support, and I am so pleased that it was just a casual search through Google that brought you to my attention. Someone was smiling down on me that day!

Old but treasured iPod Touch with cracked screen and dodgy earphone socket returned to health - almost by return of post. Terrific service. Highly recommended.

Excellent Service! I do lots of transactions over the internet (eBay, business suppliers, etc.) and I just wish everyone worked half as good as Nathan. Thank you!

Sent my iPhone (unlocked) to be upgraded to the latest firmware as I was experiencing constant crashes. The upgrade was done quickly and solved all my problems. The after service help was great. I had a few problems with the iphone excepting my Spanish sim card but a few mails and the problem solved. Great to know that you can get a prompt and human/personal response. Thanks for all your help.

I find Paul and Nathan easy to deal with, they are knowledgeable, skilled and display excellent customer focus. They are more than flexible in their approach to address customer needs. I wish them and iPAQ Repair & Parts every success in the future. I almost wish my iPAQ would break down more often!

Great Service - responsive staff answering all questions promptly and very quick turn around for the repair. Amazingly cheap compared to what I was quoted by HP as well. I can't recommend IPAQ Repair & Parts enough. I was really impressed by them.

Just a quick note to say thanks very much for such fast & efficient service. Repair posted on a Tuesday, returned to me all fixed on the following Tuesday I'm well impressed Thanks again!!

Thank You so much Nathan really professional job you were a real life saver I will defiantly be recommending you to all who will listen!!

Was told by HP too expensive to repair my iPAQ screen so found Nathan what a star brilliant service advice and general brilliance.

I am very pleased to have asked Nathan to fix my iPAQ. He was quick and I saved 63 pounds! I will recommend him without hesitation.

Having received a dispatch email from you, I was worried that you had sent me the screen for my iPAQ HX4700, instead of keeping hold of it to repair the unit that I was sending in. It turns out you had received my unit, effected the repair and had sent it back - in less than a day!! Well done. It works a treat. Many thanks for such a speedy service.

Service and advice is excellent and the delivery service second to none. I wanted another protective case for my iPAQ H3970 to allow me to fix it permanently to my car for Sat Nav purposes. I was actually e-mailed back with an offer of a refurbished model at a cheaper price! I subsequently ordered that and when it arrived it looked absolutely perfect.

I would just like to say thank you for the level of service your site offered. I found your site on the web, mailed my details to you. I was immediately mailed back the full repair cost. I sent my IPAQ on the Friday for a new control board. My iPAQ was returned just 2 days later all fixed. I had phoned Compaq directly for a quote. To date they have not come back to me. Once again thank you for such a good service, we have over 60 iPAQs at my work and I have sent your link as a mail to all users.