Customer Reviews

At iTech Repair Ltd. We take pride on what people really say about the level of repair services offered and the quality of spare parts supplied, we act upon constructive criticism, and thrive on kind words. Customer service is our highest priority. We will do everything within our power to enable our customers to receive the lowest prices, highest quality parts and repairs and impartial free expert advice.

The best way for you to appreciate our high levels of customer service is to use us for a repair or supply of parts. Many of our customers contact us, their comments and feedback are below, please feel free to browse through the following pages.


Peter Ingram 06/06/2011

My iPAQ 3970 would not charge - checked the web for repair centres - found this place - took 5 mins to order the repair. Posted Thursday @ 15:00 received Tues @ 07:30 - fully repaired - I have already recommended this service to friends and colleagues. If I have any future problems I’ll certainly use this service again. Thanks

Andrew Smith 02/06/2011

My HP iPAQ had a problem that was sorted out by an e-mail in less than 5 minutes of me asking the question. Excellent service.

Sharon Nathan 27/05/2011

One fantastic business and service! Patient, polite and great informative communication! Monday the iPAQ was looked at, Thursday sent off and Friday received! One of the most professional services I have ever had the pleasure to use, and will do so in the future! Nathan is a god-send (even though I did call him Nick!); I hope the business continues to succeed. SUPERB! QUICK! FRIENDLY! Have no worries in dealing with this company, free service and delivery! EXCELLENT!!!!!!!!!!!!!!!!!!

Tracy Revel 20/05/2011

After I found your company on-line, I emailed to ask about repairs from the US. Nathan returned my email promptly, explaining to me what I needed to do to ship my broken iPAQ to the UK. He sent me an email when it arrived and continued to keep me updated throughout the process. I received my repaired iPAQ much more quickly than I expected. It arrived safely packed and working beautifully. Thank you so much for excellent service.

Nick Goodyer 15/05/2011

I would like to say, that from first contact to the return of my ipaq, I have been fully informed of the repair and cost required, the service as been second to none and I highly recommend your company. Thank you.

Peter Dennis Kenilworth 12/05/2011

Nightmare Sunday evening when the glass screen to the DELL Axim x30 shattered; but relaxed because I knew about IPAQ REPAIRS phoned Tuesday morning and arranged for a new screen to be fitted at 2pm same day, 40 minutes later I was on my way home brilliant service and a job well done.

Chris Holder 11/05/2011

I wanted my PSP screen replaced as it had cracked after phoning up they were very helpful in telling me what to do and how to go about sending my PSP in, after sending it I had to wait a while only because the person fixing it was away(just my luck lol) but after getting an email telling me it was shipped I received it the very next day. works fine and very good service, many thanks guys and girls. Chris

Jvanohe Rizzi 11/05/2011

This Nathan is a great thing. I got my IPAQ 1945 revived after 1 year slipping in my drawer. HP asked me 140 euros to repair. He made repair for much much less. Shipped on Friday, I got it on Monday (In Italy). One example of outstanding service. Highly recommended to anyone. Many thanks my friend.

Peter Field 06/05/2011

I am very pleased with the service I received from iPAQ Parts. I thought I would have to pay £400 for a new iPAQ 5450 but within a couple of days I had the replacement sync connector board and was up and running again. I will definitely recommend you.

Mick Simpson 04/05/2011

Many thanks to the repair team for a first class job on my HX4700,all in a superb service,if you have a problem with a PDA this is the website you need.

Len Munday 27/04/2011

I cannot believe it, but the iPod Touch arrived this morning - Saturday delivery!! You are running an excellent service here, I only sent the item to you on Tuesday. The iPod Touch is now in excellent condition thanks to your repair. I will definitely be back should we have anymore problems.

Richard Goddin 25/04/2011

I use my IPAQ for GPS navigation in a small aircraft. It became damaged, the screen badly scratched and the bottom plug defunct. I received a superb service from Nathan Dickman at IPAQ Repair. He diagnosed the problems, told me what the solutions were in just a day. I then posted off the IPAQ 3970 and it was returned to me a couple of days later, all working and looking great He provides a great service, everything is transparent, there are no nasty surprises and I wouldn't hesitate to recommend his business to anyone looking for a parts and repair service.

Sophie Pritchard 24/04/2011

I was nervous about sending my iPod Nano 6th Gen away for a replacement screen but iTech Repair have carried out a fast and professional repair and I now recommend them to my friends. The initial payment process was simple, offering the option of use of paypal for added security, the email correspondence about where and how to send my iPod was clear and I even received an email when it had been repaired and shipped back to me. I am now listening to my iPod again within a week of sending it off (inc. posting times) and I am very pleased with the fact that it doesn't look like it has been repaired. Thanks again.

Paul Davies 21/04/2011

Excellent service. My order got lost in the post (no fault of ipaqrepair.co.uk) and as soon as I queried it a replacement was dispatched with no question, and I was kept fully informed of the progress. Very impressed with the level of service, will use again.

Pere Casanovas 18/04/2011

Yesterday I installed the parts I wanted and everything is, again, ok. My IPAQ 5550 is new as the first day. Thank-you Very Much from Andorra!

Colin Phelps 18/04/2011

This is my second order with this company . This time I ordered the screen and digitizer for my 6340 and it came within 5 days to Cyprus and I was able to fit it within 10 minutes. Excellent service thank you.

Adam Holyoake 15/04/2011

A1 Service. Took iPhone to be repaired a 10am. Was ready to be collected at 2pm. Brilliant will defo use again!

Mike Crawshaw 01/04/2011

Many thanks for an extremely fast turnaround and a problem free repair and upgrade on my HP HX4700 Ipaq. Sent Wednesday , received back Saturday!

Frank Evans 31/03/2011

Fantastic service! Great photos on the products to figure out what is needed and super fast delivery to USA. I shall tell all IPAQ owners I know about your service (eventually they will probably need it!) Thank you very much.

Brian Wilson 27/03/2011

Got my iPhone repaired twice by ipaq and would highly recommend these guys to anyone with iPhone needing it repaired, fast and reliable service

Poulis Marcos 22/03/2011

I ordered backup battery of my iPAQ PDA. I followed your instructions and everything works as before. Excellent services. You are the best.

Chris Pearce 18/03/2011

What can I say - what a terrific service. The iPAQ is as good as new; the new replacement iPAQ battery had some charge in it and I was up and running in no time. The return packing was excellent and everything was just as agreed. What a refreshing change to find someone giving a good, honest service.

Robert Howard MBE 15/03/2011

What a refreshing change it is to deal with a company with excellent communications, attention to detail and a very efficient caring service.

Fredrik Nilsson 04/03/2011

Splendid service and it was real fast too. I can't help thinking that the shipping from Sweden was the part of it that took the longest time. Once it got to the UK it was no more than a touch and go and it was back in my hands almost instantly!!

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