Frequently Asked QuestionsBelow are some of the questions we have commonly received concerning our parts and repair services. For more information on either spare parts or repair services please do not hesitate to use the Contact Us page on the website.
Q. Why choose iTech Repair?
Our friendly staff are always happy to help with any inquiries and we know how important your devices are to you so if you would like an service let us be your first choice.
Q. How do I place an order for spare parts?First you need to open an account with iTech Repair Ltd, just choose 'Register' from the top menu bar, complete the sign up process by entering a valid email address, your address details and a password. Then select the spare parts you require for your unit by clicking the 'Add to Cart' button on the specific product page. Then complete the checkout process choosing your payment method.
Q. Which methods of payment do you accept?We accept all major credit and debit cards excluding American Express. We also accept PayPal so all your purchases are covered under the PayPal Protection Policy. Payments can also be made by postal order, cash, cheque, and BACS (direct bank transfer). Please make cheques payable to 'iTech Repair Ltd'. You can pay online. Please see our Payment Methods page for more details.
Q. I am unable to find a specific part on your website do you sell it?
All our current spare part inventory is listed on the web site but please feel free to make contact with your request.
Q. How long are website orders held before being processed?
All orders are checked using 3rd party information sources to minimise fraud. If there is a chance the purchase may be fraudulent, the payment will be held for 24 hours, iTech Repair Ltd may then ask for further proof of identity please check your email up to 48 hours after order placement in case this happens.
Yes! We currently ship to over 43 countries on a regular basis. When you create an account on the website store it adjusts the shipping charges based upon your chosen delivery location.
Q. Will you ship spare parts internationally?
America, Andorra, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Barbados, Belarus, Belgium, Bosnia & Herzegovina, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Croatia, Cyprus, Czech Republic, Denmark, East Timor, Ecuador, Egypt, El Salvador, Estonia, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Polynesi
Q. What countries do you ship spare parts to?