Customer Reviews

At iTech Repair Ltd. We take pride on what people really say about the level of repair services offered and the quality of spare parts supplied, we act upon constructive criticism, and thrive on kind words. Customer service is our highest priority. We will do everything within our power to enable our customers to receive the lowest prices, highest quality parts and repairs and impartial free expert advice.

The best way for you to appreciate our high levels of customer service is to use us for a repair or supply of parts. Many of our customers contact us, their comments and feedback are below, please feel free to browse through the following pages.


Chris Gabrielides 24/08/2009

Hi! Just received back my screen damaged iPhone 3GS back, may I just take this opportunity to congratulate you on a totally excellent, professional repair service looks as good as new, thanks again.

Donna Todd 19/08/2009

Wow absolutely fantastic service posted my ipod touch to you on Tuesday got it back on Saturday all like new thank you so much!!! Will recommend to all of my family and friends!!!

Tomas Cabak 15/08/2009

Dear friends, I am very pleased to tell you, that your customer service done excellent job. My order 120311-205952-4103 (IPAQ cradle) today delivered to me, everything is fine and everything's working well. Perfect. Thank you so much for your service, have a great weekend. Tomas, Prague Airport, Czech republic.

George Cook 14/08/2009

Man O Man what great service. I was impressed when I ordered something from you last year in the UK, but even more impressed now I live in New Zealand... you shipped goods out to me quicker than a local NZ store! Thanks Nathan very impressive!

David Slater 03/08/2009

An excellent company to deal with. Would highly recommend, even noticed and fixed problem with speaker, which I hadn't mentioned. I would use this company again without hesitation. You won't find a better or cheaper service than this - Thanks Nathan!

Gabriel Entou 02/08/2009

I am very satisfied from all the products and the promptness to this site.I received my order for Romania very very very fast. Good job and THANKS.

Mike Grimmer 29/07/2009

What great service from this company. I had occasion to send my grandson's Nintendo DSi for repair. I sent it via Royal Mail Special Delivery on the Monday & it was delivered back to me on Thursday, repaired. Not only was the service quick, but I had given the wrong type of DS & description of the defect was incorrect. I got a lovely letter back from Jo, saying the repair was slightly dearer but they had repaired it at the price I had paid. More than fair I feel. Have no fear about using this company, they will look after you well. Once again thanks for your help, & to your success in the future.

Steven Gray 28/07/2009

Im taking the time to express my thanks for such great service. My order was sent without any delay and arrived in Canberra, Australia within the week. Brilliant, great service should be acknowledged.

Barry Jones 26/07/2009

Great repair service. Immediate response to emails. Repairs carried out within 7 days. Job well done. You will certainly be on my recommended list.

Ian McIntyre 24/07/2009

Hi just a few lines to say how pleased i am with the service I received from ipaq services, from the excellent website to the pleasant people on the phone lines, and not forgetting the quick repair and return of my ipaq thanks again.

Rob Pym 22/07/2009

I can not recommend iPAQ Repair enough - superb screen replacement for my iPod Touch and at a third of the price of an Apple reconditioned unit. These guys really care about customer satisfaction - my Touch became slightly warped when I dropped it meaning that part of the chassis had to be replaced as well as the screen. iPAQ Repair did this for no additional cost to me, and the iPod Touch is now as good as new. Thanks once again!

Roger Gale 21/07/2009

I found the service, delivery and back-up customer service to be of the highest quality; Nathan (in customer services) was extremely helpful. The prices are good and I would happily recommend this company to other iPAQ owners.

Vinko Radonic 15/07/2009

Hi there, What can I say? BIG THANX for getting my iPAQ back (received an hour ago). I know I have stupidly messed up my iPAQ by trying to update my ROM from the HP website, but I am glad I have my iPAQ back fully working ;-). I am using my iPAQ for a few years now, and I am happy to use it as long as I can. Thanks again and it is nice to know that there is a help for us iPAQ users, despite original HP support is useless (always was). I wish you all the best and many years in business ;-) Kind regards, Vinko

John Angus 12/07/2009

I acquired an iPAQ from my son but needed a power supply so found the right picture (good idea) to locate my model and power pack. Arrived very quickly but I had not realised that it needed another part (a dongle) Nathan promptly answered with this info and again I recieved (free) a dongle. Brilliant customer service. Cheers iTech Repair and Nathan in particular.

Steve Harrington 11/07/2009

Superb guy to deal with. I am on my 3rd repair (different iPAQs) with Nathan and I cannot fault his professionalism. The repairs are sent back to you promptly and he keeps you informed every step of the way. I highly recommend the service you receive from this guy. Do yourself a favour if you have a faulty iPAQ then don't hesitate contact Nathan today and you too will see what fantastic service you get.

Paul Kirkpatrick 08/07/2009

Very prompt service provided by helpful staff, excellent. I had my replacement iPhone battery in my hands less than 24 hours after ringing, thanks very much.

Dan Robinson 07/07/2009

Sent my iPAQ 3630 in for the refurbishment service due to various problems. Got it back in perfect working order, it’s like new!! Will definitely use this service again should anything else go wrong and would recommend to anyone who needs work doing on their PDA. Got it back in good time and didn’t cost the earth like other companies were offering, especially for an older model like mine.

Kate Hellin 07/07/2009

Really great service. All email correspondence was carried out speedily and the follow through with the repair was spot on and again, communicated well through email. A great outfit.

Lee Zwager 29/06/2009

My iPhone had an unfortunate disagreement with gravity. As I didn't fancy paying the O2 £10 pcm insurance, they were suggesting I buy a brand new one as "repairs are very expensive" and it looked like they were until I stumbled across this site. Excellent prices and perfect repair job. Thanks very much!

Phillip Goddard 24/06/2009

Very fast and efficient service to repair my HP2210. I will definitely use this company again if I ever have problems in the future. Thanks very much

Jan Gronow 23/06/2009

A really friendly, helpful and efficient service. The quotation, repair and return of my iPAQ was completed in just a few days. It is a pleasure to recommend iPAQ Spares & Repairs

Dave Lawrence 14/06/2009

Brilliant service, highly recommend to anyone having problems with their iPAQ, good communications and speedy delivery and repair...cheers Nathan!

Brandon Breen 10/06/2009

Although the service was a bit slow due to staff holidays, the diagnostic was correct and Nathan even gave me discount because I needed the unit back before a family funeral. He was generous, sympathetic and the unit came back repaired and on time. A credit to Nathan for his honesty and his helpfulness. Will use again and recommend. Thank you for your help and generosity!

Pauline Wright 10/06/2009

What fantastic service we received from iTech repair. Would have no problem recommending them to anyone. We will be using them again. First rate service.

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