Customer Reviews

At iTech Repair Ltd. We take pride on what people really say about the level of repair services offered and the quality of spare parts supplied, we act upon constructive criticism, and thrive on kind words. Customer service is our highest priority. We will do everything within our power to enable our customers to receive the lowest prices, highest quality parts and repairs and impartial free expert advice.

The best way for you to appreciate our high levels of customer service is to use us for a repair or supply of parts. Many of our customers contact us, their comments and feedback are below, please feel free to browse through the following pages.


Richard Galpin 15/03/2010

Nathan, Thank you so much for your absolutely first class service. Not only have you returned my unit extremely promptly, but you were even kind enough not to charge me after I stupidly broke the unit trying to fit the front cover I purchased from you earlier this month.

David Edwards 24/02/2010

I have been having loads of problems with my iPAQ, almost since the time I bought it. Being as I got it in New York, going back for repairs was costly!!! I came across this website by chance and am I glad that I did. I sent my iPAQ away for service, it was diagnosed and repaired. It was safely returned a few days later. WHAT SERVICE. I will most certainly be keeping this site on my favourites, for purchases and repairs and would recommend it to anyone needs help with their machines. Many thanks Nathan.

Dr. Tanko Ishaya 19/02/2010

When I was looking for where to get my iPAQ repaired and I saw ipaqrepair.co.uk on the Internet, I was a bit skeptical, but built up courage to send my iPAQ after making contact with Nathan Dickman. I have now experienced an excellent level of service and would definitely be using iPAQ Repairs in the future.”

Helen Speechley 19/02/2010

An excellent service. I dropped my iPhone off 30 minutes after booking it in for repair, and it was done within 90 minutes. Definitely not the cheapest, but definitely worth it for a quick, well done repair, and peace of mind!

Anthony Miller 14/02/2010

Great service in time and delivery from order placed to France, easy website to follow. Most unusual for a UK website to have everything working correctly. Well done keep up the good work.

Peter Coleman 09/02/2010

Apart from purchasing accessories from them etc. The service and repair facility is second to none.The fist time I attempted to replace a part myself,I made a complete hash of it, sent it to ipaq repairs and it was sorted, lesson learnt!! I recently sent my ipaq for an Upgrade,just received it back.Works great!! Thanks.

Jason Pound 07/02/2010

After introducing my iPhone to gravity and smashing the glass I would suggest two things are mandatory: 1. Use Ipaq Repair to replace the glass. This organisation is very professional and helpful. I received my phone back yesterday and it is "out of the box" new. Brilliant job thanks! 2. Always use an adhesive screen protector, it held my glass together until I sent it to Ipaq Repair. :-)

Steve Langts 04/02/2010

Just a note to congratulate you on an excellent service. The iPAQ 3630 stylus latch arrived in a couple of days and was fitted within minutes using your helpful and easy to follow instructions.

Paul Bilcliff 03/02/2010

First of all I would like to say a big thank you to the IPAQ team, and here's the reason why. The customer service is second to none and if it were half as good for all other companies we would all be a lot better off. I very much appreciate all the time and effort that has gone into making sure I received the part that I ordered. In dealing with them by e-mail, their response has been nothing but quick and polite. I have nothing but the highest praise for this company. The part I ordered in many ways is only small and insignificant, so to me all the effort that went into getting it to me shows that customer service and satisfaction means everything to the IPAQ team. If you are considering ordering something from this company all I can say is, if you are looking for good prices and an exceptional customer service, then do not even look anywhere else. I started with a big thank you and I'll finish with a big thank you! Paul

Tim Lucas 29/01/2010

I dropped my iPAQ and cracked the case. Within 7 days I had it back and it looks as good as new. Fast service and excellent communication. You couldn't ask for more - Highly recommended!

Alun Hotchkiss 28/01/2010

I already sent my thanks directly to Nathan, so this is for any one out there who's wondering about using his services. DON'T HESITATE! It was thanks to his site that I found out my iPAQ was only sick (it needed a new battery-door to bring it back to life) and not totally beyond hope. This info was not available anywhere on HP"s site. He clarified questions about other stock items, and I've already recommended him to a friend. Definitely, first-class service with a professional, customer-oriented attitude. Well done, Nathan, and thanks again!

Steve Williams 27/01/2010

Parts all fit perfectly and the iPAQ’s come apart quite easily. Well worth buying the spares from here and keeping your old model going for years to come.

JJ Jalandhar 26/01/2010

Nathan responded to my emails promptly and conveyed all the information I required. I desperately needed my iPAQ repaired and returned to me ASAP, which iPAQ repairs did! Strongly recommend this site for hassle free 'quality' and value for money service.

Ali Baxter 25/01/2010

I got my iPAQ screen fixed in record time. All emails were helpful and clear. Thanks, I would recommend you any time.

Andy Leamon 23/01/2010

A big thank you to all at iTech Repairs, My wifes iPhone 3Gs had signal problems after some other company damaged my signal connector, They repaired it, And all is working as it should be, Fast turn around, And sent back via Royal mail special delivery, Would definitely use again (Just hope I wont have to).

Tonny Moller Nielsen 17/01/2010

Got my iPAQ Car Charger today. Short delivery time, right item, and the right price. Sure my pleasure to be a customer at iPAQ Repair.

Jim Williamson 16/01/2010

The iPAQ was virtually unusable with the screen flipping to a mirror image, but it is as good as new at a very reasonable price. Fast efficient and very friendly service.

Jamie McDonnell 12/01/2010

Great service, I was kept informed the whole way through, my IPAQ 3850 returned to me on time, and in full working order, a great service, comes well recommended, thanks Nathan.

John Sharples 07/01/2010

Fantastic service. quick turn around, ridiculously cheap compared with Hewlett Packard, return postage by special delivery included in repair price, excellent update information by email, could not heap on more praise even if I was his mother! p.s. and it works!!!!!!

Chris Bradburn 07/01/2010

My iPAQ has been restored to its former glory, but now with a new ROM. Many thanks Nathan, you're doing a wonderful service, which I would not hesitate to use again. I have informed all my iPAQ owning colleagues & friends of your website. Long may you prosper.

Frank White 05/01/2010

Really pleased with the fast ipod repair turnaround and excellent service, top quality service. I would highly recommend iTech Repair to anybody.

Michelle Mishyv 03/01/2010

Just had to let you know that I was delighted with the service received from you and that the delivery was super quick! I would definitely use you again if i needed any further accessories. Thanks very much!

Ian Jackson 01/01/2010

Fantastic site, service and price. Saved a lot of time and money using iPAQ repair to fix a broken screen on my 4150. Thanks again, it now looks like new again.

Marco Zebon 30/12/2009

Great service... I really suggest you to try it... Ciao

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