Customer Reviews

At iTech Repair Ltd. We take pride on what people really say about the level of repair services offered and the quality of spare parts supplied, we act upon constructive criticism, and thrive on kind words. Customer service is our highest priority. We will do everything within our power to enable our customers to receive the lowest prices, highest quality parts and repairs and impartial free expert advice.

The best way for you to appreciate our high levels of customer service is to use us for a repair or supply of parts. Many of our customers contact us, their comments and feedback are below, please feel free to browse through the following pages.


John Scott 18/06/2010

Fantastic first class service. I've just purchased a cradle for my iPAQ, I saw it, ordered it and got it, all in less than 4 days. Even better I saved a load of money too! Thanks iPAQ S&R I will be back.

Yomi Obatusin 17/06/2010

Very prompt efficient service. Highly commended. Items received within 48 hours. Kept informed of status at all times. Thanks.

Jeremy Wilson 17/06/2010

You did an outstanding job, Nathan, when I cracked the screen on my iPAQ after it fell onto the concrete in the car park! Fast, helpful advice at all times; amazingly quick turn around to meet my travel deadline and the intervening data vacuum; and the whole communication process done entirely via the internet - from finding your name to paying you. Remarkable; and a genuine surprise to find such personal service all the way through. You have a service formula that shows the true convenience and enormous potential of the internet. Well done, and thank you. One piece of feedback, which may help: I went unwillingly a long way down the Nochex route having missed the prompt to pay more simply via my internet bank. It might be worth lifting the profile of the prompt.

Mark Hopkins 16/06/2010

Overall I am extremely pleased with the service I have had from iPAQ spares & repairs. What sets this company apart from the rest is the ease of ordering with a fully interactive website and the knowledge that if you have a query you can email the company and know that you will get a prompt and personal response. All that said I would be happy to recommend iPAQ spares and repairs to any of my friends and will use the service again if needed.

John Conor Farrell 14/06/2010

I just wish to say that I am very impressed with iPAQ Repair &Parts Repair Crew for the totally professional manner in which they replaced my Apple iPhone battery. My iPhone retained its full Memory and OS and has no visible sign of being opened.Great Stuff-Well done-Highly recommended. Thanks. John Conor Farrell. County Cork.Ireland

Jason Dwyer 11/06/2010

At this point I don't have many things to add. I found your site very useable, and found exactly what I wanted easily. e.g. I bought the stylus replacement latch, then came to the site and printed the installation instructions, after 10 minutes I was finished.

Martin Freeman 11/06/2010

Excellent service. Quick, reliable and very well priced. Would recommend to anyone with a broken iPAQ.

Alan Gibbin 08/06/2010

WOW what a great service. I thought that I would have to buy a new Mio 168 after it just died on me. I used it as my sat nav and was literally lost without it. My advice to anyone with a dead PDA is to send it to Nathan and his team before you invest in a new one. You will be pleasantly surprised at the painless way everything is handled. Many thanks to Nathan's team; I will recommend his service to anyone who needs it! Keep up the good work! Great advice, great service, great price!

Kitty Price 08/06/2010

Compaq had quoted me a price of around £170 plus VAT, (what they charge for a full overhaul as they don't do repairs per se), so IPAQ Repairs saved me a lot of money. I was worried about sending my 3630 off, but very pleased to receive it back in perfect working order a couple of days later. Many thanks.

Charlotte Dillamore 02/06/2010

Fantastic, efficient service. Thank you for fixing my iPhone 3G screen!

Richard Hurst 01/06/2010

I sent my iPhone in for repair and dealt with Paul Butler who repaired my iPhone and returned it the same day. The service I got from Paul was exceptional - he should get a pay rise!!

Jon Wilkinson 29/05/2010

First time I used ipaqrepair the parts turned up promptly, properly wrapped and with good instructions on how to fit it. Second time, I decided to send off my iPAQ for repair as DIY looked to complicated. When I got it back, it was still displaying an intermittent fault. I contacted Nathan by email and he was very helpful, told me to mail it back and it was fixed at no extra charge. Top service, highly recommended. Thanks. p.s. Good website too ! Clear and easy to use.

Antony Green 27/05/2010

What a Great Service. I ordered a rx5720 Slip Case for my IPAQ . It arrived Next Working day, Super Fast Delivery. If only every company treated it's customers like this. Thank You.

Elaine White 26/05/2010

Excellent service and great communication. My IPAQ is now repaired with a new screen and is as good as new. Many thanks for your professional service.

Sean Kelly 24/05/2010

Through a silly mistake of using the wrong charger I thought I had killed my iPAQ PDA. I found Nathan on the web and quickly and cheaply had my PDA back. Many thanks you’re a star.

Shane Martin 21/05/2010

Hi, I just wanted to thank Nathan (and the repair team) for sorting out the faulty iPAQ I had. It was done efficiently and Nathan was helpful by keeping in contact with regards to it's status. Thanks again.

Philip Thomas 17/05/2010

I fully endorse Jenny Owens’s comments. A fast service and a quality repair. I have now, ordered a case for the iPAQ to further the service. I pay by steam cheques and if it is received in two days my grandson will be delighted.

Pat Cantrell 15/05/2010

Excellent service, very helpful and considerate and they reply to emails quickly not like most firms. I shall recommend to all. Thanks to Nathan and the team.

David Marsh 08/05/2010

dropped my iPhone 3g and it was oozing black stuff within the screen. Websites everywhere said it could not be fixed. Then I found iphonerepair. I sent my 3G iphone to them and the fixed it quickly and professionally. It's good to know that if it breaks again these guys can fix it. Use them!

Ray Brenni 08/05/2010

Excellent service, very helpful and considerate and they reply to emails quickly not like most firms. I shall recommend to all. Thanks to Nathan and the team.

Tom Crinson 03/05/2010

Excellent, friendly service which was quick and efficient. All e-mails were answered very promptly and any queries I had were answered in a friendly personal manner. 10/10 for service!

Ray McSharry 28/04/2010

Paul....VERY many thanks for the ultra rapid turnaround of both my PDA's which both died on the same day!!! Ultra quick reply to emails, even quicker repair and return shipping when payment made. From posting off to getting them repaired and back took 6 days! Incredible service. I would very strongly recommend anyone who has a faulty PDA to only deal with iPAQ Repairs.

Carsten Jensen 19/04/2010

Great delivery time, got my hx4700 out of the closet again. took 20 min to swap screen out and i was up and running again.

Kieron Connell 18/04/2010

Just wanted to thank you for the excellent service. We expected to hear that you had received our iPAQ yesterday, how wrong could we be? We received it back yesterday, job done and our PDA working fine again. We are really impressed. Many thanks.

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