Customer Reviews

At iTech Repair Ltd. We take pride on what people really say about the level of repair services offered and the quality of spare parts supplied, we act upon constructive criticism, and thrive on kind words. Customer service is our highest priority. We will do everything within our power to enable our customers to receive the lowest prices, highest quality parts and repairs and impartial free expert advice.

The best way for you to appreciate our high levels of customer service is to use us for a repair or supply of parts. Many of our customers contact us, their comments and feedback are below, please feel free to browse through the following pages.


Tim Mash 10/01/2011

Hi Nathan, Great service, my Mio was dead and couldn't be powered up at all, sent it to you and you fixed it in double quick time, now I'm using it again and I am very happy. Many thanks Tim

Alun Ward 08/01/2011

Thanks soooooo much for your very efficient service. I thought my iPAQ was a write-off, with a constantly flipping screen, but it's got a new lease of life. I meant to comment before, but here it is now anyway, a very satisfied customer. Excellent service, cheers.

Ed Low 31/12/2010

Sent my iPAQ for a charge circuit repair. Quick turnaround received it back well packaged, Thanks Nathan got a few friends with damaged iPAQ’s will get them to send it to you. Brilliant service

Eric Colbrant 24/12/2010

Obliging, very qualified repairer offering an exceptional service of quality even for the foreigner. He is in my opinion the very large specialist for repairs in the iPAQ.

Charles Slattery 06/12/2010

Thank you for your high quality work done on my iPAQ 4350. You did an excellent job with the touch screen and LCD replacement, and it now looks and works like it's new! Thank you. Denver, Colorado, USA

Christine Smith 06/12/2010

Good speedy service, and quick reply to emails thanks to Nathan Dickman.. Cheers Chris Smyth

Roger Barefoot 23/11/2010

Cracked my iPAQ 1940 screen when removing it from a RAM Mount. HP wanted funny money just to look at it. Nathan's diagnosis was quick and correct, cracked touch sensitive screen. Replaced it for far less than half of what HP wanted me to pay just for them to look at it. A very valuable service to all iPAQ users. Thanks Nathan, I do hope I never have to use you again, but it is very reassuring to know that you are there if I do have a problem. Fast, efficient, and friendly service. Thanks Nathan.

Tigest Damtew (Sweden) 08/11/2010

First of all I want to thank you all the iTech repairing and parts in U.K for doing such an amazing job to my ipaq with in such a short period of time. You all are so kind. iTech repairing & parts isn't only the company that you get the right service for the money you spent but also an organization you can trust, ask what ever you like and get positive and genuine answers as fast as possible less than you could ever imagine for most definitely.

Spencer Roberts 03/11/2010

I wanted to thank you for some excellent service in replacing the rear casing of my iPad. It is really fantastic to deal with such a professional group of people. I am delighted with the iPad as a piece of equipment and you have been instrumental in restoring it to pristine condition. Thanks also for the speedy service and ensuring safe return by special delivery and also for the really secure and safe packaging. Well done. Very many thanks.

Trevor S Wells 31/10/2010

What a first class service. Excellent communication, totally opposite to the company whose software corrupted my handheld. Thankyou

Brenda Law 29/10/2010

Absolutely fantastic service I would certainly use this site again and in fact have done so twice now! On each occasion the service, help and support was second to none and I can't recommend them highly enough - thanks Nathan.

Kevin Koen 25/10/2010

Ordered a battery and torx screwdriver for the 3870 and six days later it arrives at my address in Holland safe and sound - I'm impressed with your speedy service. Definitely a site to be bookmarked!! Well done!!

Nigel Wilkinson 23/10/2010

I just wanted to record how pleased I was with the service I received when the screen on my Dell Axim x51 needed to be replaced. From placing the order to receipt of fully restored machine in just over a week and that was during the big freeze when most of the country was at a standstill.

Robert Barr 19/10/2010

Hello and good day to you after finding your site I was very pleased, but to find the part I needed for my iPAQ was even better. Your service and speed of delivery was outstanding, I must therefore praise you no end and wish you all the very best.

Richard Bacon 14/10/2010

Many thanks to Nathan for prompt and efficient service to my three broken Ipaqs, now all working. A great deal on price and no quibble re repair - just like service should be! Other companies can learn a lot from you.

David Kurtz 13/10/2010

As I remember it was just three working days and I was back in business. It was clearly a same day turn around at your end. That was impressive.

Vikki Roberts 13/10/2010

Many Many thanks for the fast and efficient repair of my son's Sony PSP. The service was excellent, I was kept informed of when it had arrived, when it was repaired and when it was dispatched. The price was very good too. I would not hesitate to recommend your service to anyone, and as the mother of a teenage son I know quite a few people with PSP's!! Thanks again.

George Cook 10/10/2010

Thanks for your excellent professional service Nathan - I will use you again and will recommend you to my friends.

Paul McGrath 30/09/2010

Nathan - you are the man. Many thanks for repairing the broken screen on my P350 in a speedy, cost-effective and courteous manner. Things are now back to normal.

Andy Tayler 21/09/2010

Replaced the touch screen of my iPAQ. Now like new. Excellent service and quick turnaround. Had my iPAQ in tiptop condition in about 3 days from being sent. Will be getting a new battery soon so I know who to go to.

Julian Domenico 15/09/2010

Excellent service, correct dealer, fast shipping, serious and kind. The best dealer I have met since today. My iPAQ is in the best hands I could hope and it will have a long, long life. Thank you so much.

Charles Mansfield 14/09/2010

Could not have found a better service provider, from initial contact through to final solution. I cried like a baby when I cracked the screen on my iPAQ, especially as is out of warranty. Thank goodness I ran into someone who had benefited from the iPAQ Repair service. Now I guess you could say thanks to the genius of Dave, my unit is back in the land of the living...

Doug Cheyne 04/09/2010

During attempt to purchase items encountered a small snag, emailed Nathan and received immediate reply and suggestion. Accepted this hint and re applied for items, said purchases arrived. All within 5 days ~ fantastic service.

Tomi Solola 03/09/2010

This has been my second time of sending my PDA to Nathan- the first time being almost 2 years ago. It is quite refreshing to note that despite the volume of work he has to contend with, he remains polite and the standard of his work remains excellent. Thank you for a splendid job. You remain highly recommended.

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