Customer Reviews

At iTech Repair Ltd. We take pride on what people really say about the level of repair services offered and the quality of spare parts supplied, we act upon constructive criticism, and thrive on kind words. Customer service is our highest priority. We will do everything within our power to enable our customers to receive the lowest prices, highest quality parts and repairs and impartial free expert advice.

The best way for you to appreciate our high levels of customer service is to use us for a repair or supply of parts. Many of our customers contact us, their comments and feedback are below, please feel free to browse through the following pages.


Lucy Hamilton 20/09/2009

Nathan is a star. Thought my little iPAQ was gone for good and he resurrected it for hardly anything within the week. Very quick service, cheap, reliable, friendly... yay! Three cheers!

Paul Antoniou 20/09/2009

Very happy emails answered quickly. I would recommend to all my friends. Take my word they are good at what they do with a very quick delivery service. I would like to thank all the staff for a perfect service thank you.

Andrew MacDonald 19/09/2009

A fantastic service from Nathan and the team in repairing my Father in Laws ipaq. I will recommend you to all my fellow ipaq users should their ipaq have any issues.

Glyn Thomas 17/09/2009

Many thanks for your excellent service. Rapid delivery and excellent communication throughout, with no hidden costs!

Bill Palin 16/09/2009

My screen on my IPAQ was repaired very quickly and is now as good as new, very fast service; in fact the only hold up was the post office!! Excellent

Gerry Quicke 16/09/2009

Excellent service especially from Nathan. I had to return a Mio 168 a second time because of an error in the repair. You reimbursed all the costs I incurred with returning the unit. It is a nice change to find a company who keeps their promises, very professional. I will certainly use your company again and also recommend you with such a great after sales service, WELL DONE. Thank you.

Eamonn Greville 10/09/2009

Excellent and efficient service, particularly as I live outside the UK ( Ireland ). Would definitely recommend it to others. As they say "It does exactly as it says on the tin".

Royston Whiting 08/09/2009

Thanks for the quick repair/replacement of the charge circuit in my IPAQ 3870. It now works fine and was very reasonable in cost involved. Many thanks. I have learnt not to use non IPAQ chargers in future but know Nathan can fix it anyway.

Wayne Garbutt 03/09/2009

Nathan is Superman in disguise, I saw my iPAQ 3870 go up in smoke (literally) when a power voltage spike got it. The charge light went out and it was lifeless after that. Fearing the worst because my entire world was on it, I contacted Nathan who I had used in the past for parts after he was recommended to me. He said it may be fixable so I sent it away. The quality of service and communication was a benchmark for other company's offering the same service. I now have my iPAQ back and my life is in order again. Thanks Nathan you saved the day and me a lot of money. Highly Recommended.

Gaye Henry 01/09/2009

Phenomenal service! Easy website to use, swift confirmation of receipt of item, SUPERB service and communications, and secure and speedy return of your iPAQ! Really cannot fault in any way Nathan’s service and attention to detail. Obviously hoping I don't need to repair my 5450 again but if I did I would not have the worries I had before discovering Nathan. I HIGHLY recommend him and his services. Thanks Nathan!

Wayne Marshall 31/08/2009

Excellent service. Saved me the cost of a new PDA!!

Chris Gabrielides 24/08/2009

Hi! Just received back my screen damaged iPhone 3GS back, may I just take this opportunity to congratulate you on a totally excellent, professional repair service looks as good as new, thanks again.

Donna Todd 19/08/2009

Wow absolutely fantastic service posted my ipod touch to you on Tuesday got it back on Saturday all like new thank you so much!!! Will recommend to all of my family and friends!!!

Tomas Cabak 15/08/2009

Dear friends, I am very pleased to tell you, that your customer service done excellent job. My order 120311-205952-4103 (IPAQ cradle) today delivered to me, everything is fine and everything's working well. Perfect. Thank you so much for your service, have a great weekend. Tomas, Prague Airport, Czech republic.

George Cook 14/08/2009

Man O Man what great service. I was impressed when I ordered something from you last year in the UK, but even more impressed now I live in New Zealand... you shipped goods out to me quicker than a local NZ store! Thanks Nathan very impressive!

David Slater 03/08/2009

An excellent company to deal with. Would highly recommend, even noticed and fixed problem with speaker, which I hadn't mentioned. I would use this company again without hesitation. You won't find a better or cheaper service than this - Thanks Nathan!

Gabriel Entou 02/08/2009

I am very satisfied from all the products and the promptness to this site.I received my order for Romania very very very fast. Good job and THANKS.

Mike Grimmer 29/07/2009

What great service from this company. I had occasion to send my grandson's Nintendo DSi for repair. I sent it via Royal Mail Special Delivery on the Monday & it was delivered back to me on Thursday, repaired. Not only was the service quick, but I had given the wrong type of DS & description of the defect was incorrect. I got a lovely letter back from Jo, saying the repair was slightly dearer but they had repaired it at the price I had paid. More than fair I feel. Have no fear about using this company, they will look after you well. Once again thanks for your help, & to your success in the future.

Steven Gray 28/07/2009

Im taking the time to express my thanks for such great service. My order was sent without any delay and arrived in Canberra, Australia within the week. Brilliant, great service should be acknowledged.

Barry Jones 26/07/2009

Great repair service. Immediate response to emails. Repairs carried out within 7 days. Job well done. You will certainly be on my recommended list.

Ian McIntyre 24/07/2009

Hi just a few lines to say how pleased i am with the service I received from ipaq services, from the excellent website to the pleasant people on the phone lines, and not forgetting the quick repair and return of my ipaq thanks again.

Rob Pym 22/07/2009

I can not recommend iPAQ Repair enough - superb screen replacement for my iPod Touch and at a third of the price of an Apple reconditioned unit. These guys really care about customer satisfaction - my Touch became slightly warped when I dropped it meaning that part of the chassis had to be replaced as well as the screen. iPAQ Repair did this for no additional cost to me, and the iPod Touch is now as good as new. Thanks once again!

Roger Gale 21/07/2009

I found the service, delivery and back-up customer service to be of the highest quality; Nathan (in customer services) was extremely helpful. The prices are good and I would happily recommend this company to other iPAQ owners.

Vinko Radonic 15/07/2009

Hi there, What can I say? BIG THANX for getting my iPAQ back (received an hour ago). I know I have stupidly messed up my iPAQ by trying to update my ROM from the HP website, but I am glad I have my iPAQ back fully working ;-). I am using my iPAQ for a few years now, and I am happy to use it as long as I can. Thanks again and it is nice to know that there is a help for us iPAQ users, despite original HP support is useless (always was). I wish you all the best and many years in business ;-) Kind regards, Vinko

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