Customer Reviews

At iTech Repair Ltd. We take pride on what people really say about the level of repair services offered and the quality of spare parts supplied, we act upon constructive criticism, and thrive on kind words. Customer service is our highest priority. We will do everything within our power to enable our customers to receive the lowest prices, highest quality parts and repairs and impartial free expert advice.

The best way for you to appreciate our high levels of customer service is to use us for a repair or supply of parts. Many of our customers contact us, their comments and feedback are below, please feel free to browse through the following pages.


Jon Wilkinson 29/05/2010

First time I used ipaqrepair the parts turned up promptly, properly wrapped and with good instructions on how to fit it. Second time, I decided to send off my iPAQ for repair as DIY looked to complicated. When I got it back, it was still displaying an intermittent fault. I contacted Nathan by email and he was very helpful, told me to mail it back and it was fixed at no extra charge. Top service, highly recommended. Thanks. p.s. Good website too ! Clear and easy to use.

Antony Green 27/05/2010

What a Great Service. I ordered a rx5720 Slip Case for my IPAQ . It arrived Next Working day, Super Fast Delivery. If only every company treated it's customers like this. Thank You.

Elaine White 26/05/2010

Excellent service and great communication. My IPAQ is now repaired with a new screen and is as good as new. Many thanks for your professional service.

Sean Kelly 24/05/2010

Through a silly mistake of using the wrong charger I thought I had killed my iPAQ PDA. I found Nathan on the web and quickly and cheaply had my PDA back. Many thanks you’re a star.

Shane Martin 21/05/2010

Hi, I just wanted to thank Nathan (and the repair team) for sorting out the faulty iPAQ I had. It was done efficiently and Nathan was helpful by keeping in contact with regards to it's status. Thanks again.

Philip Thomas 17/05/2010

I fully endorse Jenny Owens’s comments. A fast service and a quality repair. I have now, ordered a case for the iPAQ to further the service. I pay by steam cheques and if it is received in two days my grandson will be delighted.

Pat Cantrell 15/05/2010

Excellent service, very helpful and considerate and they reply to emails quickly not like most firms. I shall recommend to all. Thanks to Nathan and the team.

David Marsh 08/05/2010

dropped my iPhone 3g and it was oozing black stuff within the screen. Websites everywhere said it could not be fixed. Then I found iphonerepair. I sent my 3G iphone to them and the fixed it quickly and professionally. It's good to know that if it breaks again these guys can fix it. Use them!

Ray Brenni 08/05/2010

Excellent service, very helpful and considerate and they reply to emails quickly not like most firms. I shall recommend to all. Thanks to Nathan and the team.

Tom Crinson 03/05/2010

Excellent, friendly service which was quick and efficient. All e-mails were answered very promptly and any queries I had were answered in a friendly personal manner. 10/10 for service!

Ray McSharry 28/04/2010

Paul....VERY many thanks for the ultra rapid turnaround of both my PDA's which both died on the same day!!! Ultra quick reply to emails, even quicker repair and return shipping when payment made. From posting off to getting them repaired and back took 6 days! Incredible service. I would very strongly recommend anyone who has a faulty PDA to only deal with iPAQ Repairs.

Carsten Jensen 19/04/2010

Great delivery time, got my hx4700 out of the closet again. took 20 min to swap screen out and i was up and running again.

Kieron Connell 18/04/2010

Just wanted to thank you for the excellent service. We expected to hear that you had received our iPAQ yesterday, how wrong could we be? We received it back yesterday, job done and our PDA working fine again. We are really impressed. Many thanks.

Colin N Packer 18/04/2010

Wow, what can I say number one service and quick, turned my PDA from a brick to a working unit, in a couple of days and at a very reasonable price, I am so impressed I might even bow my head to you guys, you've made me very happy.

Robert Clark 15/04/2010

Our iPAQ was dead and now it is alive again, thanks to Nathan's prompt, helpful service. Quick turnaround. Fair prices. What more can one ask for!

Mike Thomas 15/04/2010

Quick response. Helpful and clear instructions for posting iPaq for diagnosis. Extremely reasonable charges and prompt return of repaired item. All round a fantastic and first class service from a very satisfied customer

Ian Farminer 14/04/2010

Great service, had exactly what I needed for my iPAQ, will use you again for more parts.

Bram Van Der Heggen 13/04/2010

Thank you very much for the excellent service and the prompt support via email. Highly recommended to every iPAQ user!

Angela Bird 11/04/2010

When I found the screen of my iPAQ cracked I was distraught, as I use it all the time for my sat nav. I quick trawl round the internet turned up some enthusiastic recommendations for your repair service. I am delighted with the quick efficient service, and with the price. And that it came back just before my next trip, so I shan't get lost!

Pat Jordan 06/04/2010

Your customer service rep, Nathan Dickman, assisted me with questions on your company because I wasn't quite comfortable with ordering from overseas. I was also really concerned that I could order a part that didn't match up to my iPAQ. I can't say enough about the service Nathan provided. He was upfront, thorough, and went the extra step to provide me with the link I needed to feel comfortable. It isn't often you find this type of customer service anywhere. I appreciate the standard that your employees offer in customer service. I would never hesitate to recommend your company nor would I hesitate to order from you again. GREAT CUSTOMER CARE!

Rohit Patel 06/04/2010

Thank you Nathan for your quick repair along with a high quality repair. You were the cheapest and most efficient. I will use your service again in the future.

Jan Nielsen 03/04/2010

iPAQ repairs have given me the best service ever, and quick e-mail responses. I truly recommend iPAQ repairs, and I this is not the last time I have done business with them. Greetings from a satisfied costumer!

Clive Smith 19/03/2010

Broken iPhone delivered to you on Monday at 4pm returned to me by secure post with new screen fitted and in perfect working order just like new on Thursday, well impressed excellent service hope I don't need iPhone repair service again but if I do you will be my only call thanks again.

Nick Rogers 17/03/2010

Nathan and the team have done a great job - not only fixed my Mio 168 but followed through with timely and effective after sales service. You can safely trust your kit to these guys. Thanks everyone for the great job.

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