Customer Reviews

At iTech Repair Ltd. We take pride on what people really say about the level of repair services offered and the quality of spare parts supplied, we act upon constructive criticism, and thrive on kind words. Customer service is our highest priority. We will do everything within our power to enable our customers to receive the lowest prices, highest quality parts and repairs and impartial free expert advice.

The best way for you to appreciate our high levels of customer service is to use us for a repair or supply of parts. Many of our customers contact us, their comments and feedback are below, please feel free to browse through the following pages.


Diana Abrey 15/06/2014

Fantastic service, I wish everyone was as patient, reliable, honest & friendly as you guys. Myself & my partner will definitely be recommending your services to all our IPAQ using friends & colleagues. Thanks again.

Connor Paterson 11/06/2014

iPAQ Repair had my PSP fixed and returned within a week, I'm very pleased with the results, I highly recommend this service.

Simon Addison 08/06/2014

Many thanks for sending my iPAQ charger connecter. Excellent process from the easy order to the very prompt delivery. HP said the part was "not orderable" and were totally unhelpful. Thanks also www.avforums.com for pointing me in your direction. Your site is now added to my favourites :-)

Andreas Tsakon 07/06/2014

The service is BEST I live in Greece I had a problem with the backup battery, the service of HP Greece charges 170 Euro + VAT. Now from IPAQ Repair & parts I pay only 17 Euro. Thanks a lot I.R.P.!!!!!

Jim Mitchell 03/06/2014

Had a problem with my iPhone LCD screen bleeding. Apple quoted DOUBLE the price of iPAQ. Sent it off to iPAQ on the Tuesday morning and it was back to me in the turn around time quoted (Friday morning) only 3 days, and even better packed than when I sent it. I will have no hesitation in dealing with these guys again. Every question I had was answered promptly and in detail, nothing was to much trouble. Keep up the good work iPAQ team, a pleasure to deal with you. Jim Mitchell, Glasgow. Scotland. March 2010

Clive Pocock 30/05/2014

I am so pleased with the service provided by ipaqrepair. My IPAQ had a faulty motherboard and Nathan had it replaced and back with me within a few short days. Great service, quick shipment and superb communication. I knew what was happening at all times. Thanks you very much.

David Bennoson 28/05/2014

Sent Acer N35 Navigator Tuesday and received back fully repaired on Friday. Just to say thank you for your speedy and efficient service.

David Ford 27/05/2014

Service was fast and efficient. Much less hassle than dealing with Compaq. Prices are rock bottom, although I do not think the refurbished screen was as bright as the original, but considering the price differential the decision was not a difficult one :-)

Allan Howlett 26/05/2014

Wonderful friendly and efficient service and no rip off charges! Thanks a million Nathan.

Mark Edmondson 24/05/2014

Despite initial concerns, having no prior experience of IPAQ Repair, other than coming across their details on the internet, would now wholly recommend them to anyone requiring a battery replacement or repair to their IPAQ. A good and quick service with plenty of feedback. A unique and valuable service.

Andy Hill 14/05/2014

I had my iPAQ repaired a month ago for a cracked touch screen and the repair is faultless. You can’t tell it was ever broke and it operates as perfectly as it did before it got damaged. Nathan provides a superb level of service and repair, far better than I received from the manufacturer.

Dave Craggs 10/05/2014

I accidentally broke the screen on my HP2210 and came across this site. I e-mailed and Nathan told me exactly what to do. The repair was done in a about a week and it works like new. He even fixed the rubber bit on the side. 10/10.

Jose Castro 05/05/2014

You guys save my life.This is the only place where I found the parts I need. Thank You. Silver Spring, MD

Jack Bowyer 03/05/2014

Value for money work carried out professionally excellent communications I would definitely recommend using the service even more. Every communication and the job itself dealt with in a timely manner.

Philippe De Man 02/05/2014

Thank you for a quick and efficient repair service; I have appreciated your attention and responsiveness to queries; will recommend you without hesitations each time I'll come across somebody having a problem with an IPAQ!

Amanda Smallwood 29/04/2014

After accidentally smashing the screen of my iPod Touch 4th Gen, I thought I would have to buy a whole new unit. However, finding iTech Repairs was a fantastic solution. The website was easy to use, very straight forward and clear. I posted my iPod to them on Monday and it was back in my hand by Saturday (just 5 days!) repaired and as new. I am very grateful to them for their excellent and prompt service. Thank you.

Bill Hughes 27/04/2014

I can not complement you enough for the service you provide and the quality of that service. The repair you did for me for your standard charge would have cost me £171+VAT if I had sent the PDA to HP, That was the quote they sent me. Thank you very much.

Tony Sofair 26/04/2014

Many thanks Nathan for your excellent service! Having ordered a new motherboard with larger memory, which I fitted myself, I was left with a screen problem. Nathan offered to sort it, so I sent the IPAQ back, and it was quickly fixed. I now have a PDA with an extended capability at modest cost all thanks to IPAQ Repairs. Well worth the time and money.

Tom McCormack 26/04/2014

I found the service excellent. I was especially pleased to find an organisation that would take the time to talk to a novice like me and to explain things in terms that I understand. The repair and turnaround times too were excellent. Thoroughly recommended.

Malcolm Croll 20/04/2014

Hello, Just to confirm my iPhone was received and is working fine.I would like to congratulate you for such an efficient, fast and very cost effective repair! I am really pleased with your professional service and will certainly recommend you to all my friends. Once again many thanks.

Sharon. M Tindall 17/04/2014

I just wanted to say "Thank you". I had contacted HP after my iPAQ battery would no longer hold it's charge. I was quoted £175.00 plus VAT (so £200) to replace the battery but it didn't seem worth it as I only paid £175 for it brand new. Although I must say all credit to them they did give me your web site, I managed to repair it (following your excellent instructions) for just under £30. Thank you for giving me my iPAQ back!

Kevin Young 12/04/2014

Received prompt replies and advice from Nathan. A returned item from the post office was re-dispatched immediately. Thank you for keeping me in the loop.

Stephan Hall 05/04/2014

Top quality service. Recommended without a doubt. My IPAQ is in tip top conditions now. Thanks again.

Donald Taylor 03/04/2014

Having upgraded to iPhone 4 I decided to sell my iPhone 3G to IPAQ. I described the good and bad points about my iPhone's condition and they gave me a provisional quote. They inspected the iPhone and gave me the agreed price! The whole process was very easy from start to finish; this us a great company providing superlative service! I can highly recommend them!

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