Customer Reviews

At iTech Repair Ltd. We take pride on what people really say about the level of repair services offered and the quality of spare parts supplied, we act upon constructive criticism, and thrive on kind words. Customer service is our highest priority. We will do everything within our power to enable our customers to receive the lowest prices, highest quality parts and repairs and impartial free expert advice.

The best way for you to appreciate our high levels of customer service is to use us for a repair or supply of parts. Many of our customers contact us, their comments and feedback are below, please feel free to browse through the following pages.


Claudio Bertoli 28/11/2013

I received the requested parts of my iPAQ in 5 days, here in Italy. I'm very glad of iPAQ Repair and Parts service.

Richard Davis 19/11/2013

Just would like to say any thanks for the iPAQ repair. Before I sent it, it was unusable but now the screen is as clear as it was when new. Well done and many thanks.

Jim Williamson 15/11/2013

The iPAQ was virtually unusable with the screen flipping to a mirror image, but it is as good as new at a very reasonable price. Fast efficient and very friendly service. Many thanks.

Steve Binding 04/11/2013

A fantastic and much needed service. The goods were well priced and arrived the next day. Highly recommended.

Klaus Wipprecht 26/10/2013

Hello Nathan, only some words: what a greathearted service!!! Thank you very much!!!

Harold Schogger 15/10/2013

Brilliant service and so reasonable, I would only ever send any repairs for IPAQs here well done Nathan.

Aaron Tipper 12/10/2013

Excellent service had my digitizer replaced on my H1940 after dropping it. I am a delivery driver and I am lost without it literally as I use TomTom navigator 3. Fast polite and very highly recommended service.

Ian Claridge 11/10/2013

Very helpful and responsive with my emailed questions. Sent off my PDA (SPV M3100) to get the screen replaced and I had the device back within 3 days. Well recommended.

James Cannon 11/10/2013

Thanks very much for the repair! Very quickly completed had a fully functional ipaq again within a week of sending it Great Job :D

Terry Burnett 09/10/2013

Very quick service will use again if needed.

Paul A Godbold 05/10/2013

I just wanted to thank you for the excellent job you did on the repair of my iPAQ 5450. Your pricing, turnaround time and the fact that you kept me informed during the whole process added up to a first rate job. I have no hesitation in recommending your iPAQ repairs and refurbishment services to others.

Andrew Treherne 04/10/2013

Many thanks for the swift and courteous service when replacing the screen of my iPAQ hw6915. Turn round was exactly a week, including postage both ways and the diagnostic stage, regular email updates on progress were received and it didn't even need a hard reset (bonus!) so no information loss. Thanks Guys! Andrew Treherne, Sheffield

Ray Borrow 20/09/2013

Nathan I'm back for more, knowing you will provide an outstanding service. Keep up the good work. If only other sites instilled the same confidence as yours......

Rod Jackson 20/09/2013

Terrific company to deal with. Sent my iTouch to have the battery replaced on Monday, it was returned on the following Saturday. Six days including two days in the post. Tremendous; will tell everyone I know of iTech and their sensational service. Thank you.

Mark Glover 15/09/2013

I recently sent my iPhone 3GS for refurbishment. From my initial contact to the return of my iPhone, the service was excellent. My iPhone looks brand new. I would highly recommend these guys . All at a reasonable price too. Would definitely use again.

Carl Waterson 14/09/2013

Nathan, thanks very much for the excellent repair on my h6340. I will definitely recommend you to all my friends if they need any repairs. You're a life saver..... Carl

Nitesh B Thakrar 07/09/2013

This man knows what he is doing, he is quick to respond to emails, you know where you are and what is happening.....a true gent and would recommend to anyone with and iPAQ......if only others offered the same high level of service.....

Sebastian Enschede 07/09/2013

Bought a RW6815 complete replacement screen. Unfortunately I received it with a damaged corner. Nathan (iPAQ Repairs and Parts), without any hesitation, replaced the damaged one with new one after sending back the damaged one. Both orders were very quickly shipped and received!! Very good service, quick, fast email response and friendly!

Adrian Crawford 29/08/2013

I have to comment on a great Customer Service experience. Recently I had to contact iPAQ Repair regarding a car charger purchased from them that broke after a single use. I was asked to submit photo's of the broken item which I found a great time saving idea rather than the usual send it back & we'll inspect routine. After doing so, I was sent a replacement immediately as the break probably occurred during manufacture. As I say, a great response with a refreshingly innovative approach. Well done iPAQ Repair, thanks.

Jens Peter Grosen 22/08/2013

Just a quick note to thank you for great customer service and quick responses.

Edward Millership 18/08/2013

Excellent service - fast, efficient and the rubber side grips are of excellent quality! I would have no hesitation in using iPAQ Repair again and would certainly recommend them to others - Thanks.

J Wollington 17/08/2013

This site has never let me down. Had my iPAQ 3870 repaired when I thought it was irreparable, sourced a battery which I thought was unobtainable, gave me comprehensive advice over the phone to enable me to do a self help repair what else could you ever wish for to keep an ageing and invaluable PDA up and running. Par exultance.

John Rowland 10/08/2013

Thank you so much Nathan, if you are reading this because your wondering if you should send your iPAQ to him or not then do yourself a favour send it! repair at the right price, fast efficient service just an honest guy doing an honest days work.

Philip West 08/08/2013

I couldn't have hoped for a better experience than when I emailed a query to Nathan about my broken iPAQ 2210. His friendly advice was spot-on, and the part I needed arrived promptly and in perfect working order. Very happy - would order again in a flash.

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