Customer Reviews

At iTech Repair Ltd. We take pride on what people really say about the level of repair services offered and the quality of spare parts supplied, we act upon constructive criticism, and thrive on kind words. Customer service is our highest priority. We will do everything within our power to enable our customers to receive the lowest prices, highest quality parts and repairs and impartial free expert advice.

The best way for you to appreciate our high levels of customer service is to use us for a repair or supply of parts. Many of our customers contact us, their comments and feedback are below, please feel free to browse through the following pages.

Diane Tomlin 30/06/2013

To be perfectly honest I cannot fault the service as we had originally been quoted a huge amount to send the unit off to Compaq themselves. Although this would cover virtually any problem we were pretty confident that it was only a battery problem (which you yourselves confirmed) but there was no flexibility to send off for a quotation. I sent the unit off to you, you diagnosed the problem with speed, I paid a reasonable amount for the solution and received my unit back in a very reasonable amount of time. My e-mailed queries also received speedy and friendly response and I felt I was dealing with a person rather than with a call centre. No hesitation whatsoever in saying I would use you and also recommend you.

Anne Morgan 30/06/2013

Thanks for an extremely efficient service. Was particularly impressed by the communication speed and reasonable price of the repair. My IPAQ now works perfectly. Thanks Nathan.

Nicola Hill 28/06/2013

I have now ordered & received three refurbished iPhone's from iTech Repair. Every one of them looks like new & is in perfect working order. I couldn't be happier with the service I have received from iTech Repair & Parts, would definitely recommend them to anyone looking to buy a refurbished iPhone.

Shaun O'Malley 22/06/2013

An excellent site - easy to navigate and great to see very clear pictures and instructions to help us install the parts. Delivery of my stylus latch part was within a few days by registered post and there were no problems. Well done.

Parit Shah 21/06/2013

Excellent service sent in my iPAQ with a broken digitizer and Nathan fixed it. When I got it back a small part of the digizter was playing up so I contacted Nathan again who replaced it again at no charge and chucked in a couple of extras for the trouble. Will definitely use again and recommend to anyone needing their iPAQ fixed.

Ian Nelson 20/06/2013

Having wrecked the logic board connector block during my botched screen replacement, iTech Repair saved my blushes and carried out a first class professional repair on my iPad 2. Thanks guys, excellent communications and an overnight delivery to the North of Scotland. Superb!

Kevin Collier 20/06/2013

I must admit I was concerned about sending my iPAQ off to an unknown company but I convinced myself that it would be ok.... And it was! I had nothing but the best service. Fast and professional service AAAAA++++++ Use this guy every time.

Julian Cross 18/06/2013

Congratulations on a speedy repair - sent Monday pm, returned Friday 12 noon. That is what I call service and this also includes an order / repair status report. Why can't other companies give the same customer service?

Stuart Campbell 18/06/2013

After Nathan's prompt reply to my enquiry about a replacement screen for my 5550, I had no reservations about sending my IPAQ to him for repair. It is now safely home as good as new. Well done on a great job.

Bob Larcombe 17/06/2013

An excellent service right from the start. I was expecting my XDA to be wiped of any remaining user info but was pleased to find it returned with a new touch screen as requested, but without the unit having been reset. Quick turn round too with it arriving exactly one week after I'd sent it, with regular emails updating me on the order's progress. My XDA was destined for the bin after the touch screen failed, but is now back in use so many thanks, and well done. Will be recommending you to others.

Richard Westwell 16/06/2013

Thanks to iPAQ Spares and Repairs for their patience due to Royal Mail problems on delivery etc. Thanks once again to you all and I would have no hesitation to recommending you everyone!

Bernard Chamblain 10/06/2013

Bravo pour votre prestation ,ma commande est arrivée dans des délais très rapides et le paiement par Payof est génial Un client très satisfait qui a retrouvé un iPAQ comme neuf.

Ken Andrews 02/06/2013

It is difficult to trust any other repair company other than HP, but I glad I trusted Nathan from Ipaqrepairs, he was professional, communicated all the way with the progress of the work, cost much cheaper and quicker than HP and above all the repair was top class. I will always recommend them!

Doruk COSKUN 01/06/2013

This team knows what the customer satisfaction. I talked with Nathan, he is very helpful. I ordered my parts yesterday, and today they shipped it to the Turkey, I think the parts will come in a few days. Prices of the parts are not expensive. Thank you for everything. Best wishes from Turkey ;)

Steve Currington 27/05/2013

Had a SIM problem with my iPhone 3gb and couldn't find any advice or help anywhere online until i found this website. I sent my phone off, they diagnosed the problem right away and fixed it for me for a very good price as well, and very professional service as well.

Tony Harding 26/05/2013

I thought my IPAQ 2210 was a goner when I discovered an accidental pasta sauce leakage had made its way into all possible openings of my IPAQ. (The pasta and IPAQ were in the same bag when the leakage occurred). My IPAQ was a goner! Not only did IPAQ Repair resurrect "her" back from the grave, but he also did it within record time and at a very reasonable price. I was contacted regularly via email to let me know status reports... and received my IPAQ back within a week!! Wow!! Fantastic, awesome service. Thank you. I have already recommended this website to all my IPAQ friends and will continue to do so in the future.

Kevin Humphrys 26/05/2013

I would just like to comment on the excellent on line support I have received from Nathan Dickman in relation to the repair of my iPAQ hx2110 and also the after sales support when I had trouble syncing the device. Excellent service with quick response to questions. Thanks.

Ed Squires 13/05/2013

An excellent service, which puts HP's own service so far into the shade, they must be feeling some considerable chill! Thoroughly recommended and I will be sure to return, should I need to do so.

Alan Ferguson 11/05/2013

I have recommended your service to my colleagues. I was very impressed with the speed and efficiency everything was dealt with. I had thought my iPAQ was dead, but am now using just as before, Thanks again.

Graham Renwick 03/05/2013

The service I have received from iPAQ Repair has been quite exceptional - from ordering and receiving my new iPAQ battery to them sorting out the fitting of said item once I found that the screws had been worn down and I could no longer open the back. Highly recommended.

Fiona Denney-Bunyard 30/04/2013

Excellent service - couldn't be faulted and offers great value for money. I was really worried about sending my iPAQ to someone off the internet, but Nathan did a superb job and the unit was back to me in just over a week of sending it to him. Everyone in my department at work has iPAQ’s and I am going to recommend this company to our tech-support guys for fault repairs. Would DEFINITELY use again!!

Captain Marc Darling 24/04/2013

Just wanted to thank you for the refreshingly excellent service. The specific highlights were rase of ordering, kept informed of the progress of my order, the speed of turnaround, my IPAQ was safely received, in a better state than it was sent in. I have no reservations in recommending

Ifung Lu 22/04/2013

Wonderful service to replace the cracked screen on my indispensable and beloved iPAQ PDA. Fast and courteous. Nathan runs a wonderful shop. Highly recommended! Thanks.

Allan Wood 21/04/2013

iPAQ Spares and Repairs is a little gem of a website. I ordered up a stylus latch replacement kit and received it within two days. The downloadable "how to install it" pages made the repair job really simple. A technical query on memory upgrade was answered really promptly. Thanks for a great service, will definitely use you again and recommend to friends.

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