Customer Reviews

At iTech Repair Ltd. We take pride on what people really say about the level of repair services offered and the quality of spare parts supplied, we act upon constructive criticism, and thrive on kind words. Customer service is our highest priority. We will do everything within our power to enable our customers to receive the lowest prices, highest quality parts and repairs and impartial free expert advice.

The best way for you to appreciate our high levels of customer service is to use us for a repair or supply of parts. Many of our customers contact us, their comments and feedback are below, please feel free to browse through the following pages.


Catherine FitzGerald 23/01/2015

Excellent iPhone repair service; professional and prompt with good communication throughout. Thank you.

Rob McCann 18/01/2015

I just wanted to add my name to all the endorsements. The IPAQ is a great little tool and when you are attached to it, it is good to know that there is a dedicated service out here that helps to keep it going. I was passed your name by HP themselves, so you couldn't ask for a better recommendation. I also got a great sense of achievement when I opened it up, fitted the new loudspeaker and still managed to get it working again! Thanks for all your help - great service.

Tony Sutton 16/01/2015

Now that is what I call service, received the unit at 07.45 Thursday morning and was using it within the hour. Many thanks for the speedy and effective repair. I will certainly be keeping your teams address for when I or any friend need a repair service in the future.

Marie Gibb 11/01/2015

An excellent service. Over and above that expected. The team did all they could to solve a tricky problem with my iPAQ 2210 and the service was prompt and efficient. I would thoroughly recommend this company for repairs and spares.

Paul Perry 11/01/2015

If you need an IPAQ repairing, then this is your man. I have used IPAQ Repair a couple of times and will be using them again.

Craig Clark 09/01/2015

Excellent service had a problem with an iPAQ battery pack that I bought, you sent a replacement within a week no hassle. Replied to e-mails I sent within 1 hour

Raymond Domp Frank 04/01/2015

I contacted ipaqrepair.co.uk for a replacement part in the display module in my 3630. Even though it wasn't a standard part, I received a reasonable quote within hours. Even though eventually I have obtained the part locally, my email exchange with this company has given me every reason to return with confidence for any future iPAQ issue.

Lee Horton 03/01/2015

I received the goods promptly and without any trouble. Thanks for the quick and excellent service. I hope to buy from you again.

Martin Price 29/12/2014

A first class service. The price quoted was 50% lower than competitors and only this was charged.

Mike Standen 24/12/2014

Top service from the experts, thanks Nathan

Derek Biggs 24/12/2014

Nathan thanks for the outstanding service I am absolutely delighted. I've been in the customer service industry for 40 years & you top the lot. Your diagnosis was spot on. The repair was competitively priced & could not have been undertaken any faster. My iPAQ is as sweet as nut. A 3 day turn around from finding you to receiving it back- brilliant customer service & a credit to you. It would be nice to say thanks in person but I can't find your number. I guess your high level of communication outweighs being able to talk. Thanks again & I will refer your services whenever the opportunity arises. Regards & good luck.

Jerry Hawkins 15/12/2014

Excellent service. Repaired and returned within the week. 5 months on a problem started coming back - repaired free of charge and returned within the week again. I would recommend the service to any iPAQ (or other PDA) owner.

Brian Herdman 08/12/2014

Thanks for restoring my worn and damaged iPAQ. It is now as new. Your web site and service are truly excellent.

Ricardo Diz 02/12/2014

Bueno creo que ya se ha dicho todo. Pero es que ha sido todo PERFECTO. Gracias, por reparar mi IPAQ, que ya me encargaré yo de romperla.

Alan Stirk 21/11/2014

One knows the likely cost of repair and the time scale before placing the order. The repair to my HP2210 was done within both and I received it today as promised. It is working again. Thank you, Nathan, for a job well done.

Steve Wright 20/11/2014

Excellent! My screen was replaced very efficiently and returned very quickly. Additional problems meant it went back and again the repair/fix was sorted superbly. iPAQ Repair returned my iPAQ RX3715 as if it had just come out of its box. Will definitely recommend to friends with iPAQs. Brilliant and Thank you very much!

John Calimori 19/11/2014

I really thought I should take the time to leave some feedback. Nathan was polite and helpful, the service was amazing efficient in a world where the internet means people can hide from their customers. I will do my best to ensure that other people know of this fantastic service.

Nairn Dryburgh 19/11/2014

Fast delivery with no problems. What more could you ask for? When you ask a question he answer's you. I will be using IPAQ repairs again and will recommend them to anyone. Excellent service Nathan. 100% 10/10

John Blackmore 18/11/2014

iPAQ battery ordered Friday, delivered Saturday, complete with Torx screwdriver. Downloaded instruction made changeover simple. Thanks for superb service. I will certainly recommend you.

Mike Skyrme 15/11/2014

I had just bought a Bluetooth Tom Tom Navigator for my 2210 (very good piece of kit) when I dropped my iPAQ and the speaker stopped working, The quote from HP meant I was going to have to scrap the 2210 as it was not cost effective, but after a few e-mails with Nathan I sent my iPAQ in to be repaired and now I have a full functioning PDA with sound and the Tom Tom Navigator is working great. A BIG thanks you to Nathan and I will be doing more business with him in the future, 11 out of 10. Cheers

James Hodgson 14/11/2014

Many thanks Nathan for fixing my IPAQ. I had only had it for 7 weeks when I broke the screen. HP wanted more for the repair than I paid for the IPAQ!. Not only were you much cheaper but also the service was personal and prompt and I had mine back within a week all fixed and ready to go. Fabulous price, fabulous service, please keep it up.

Michel Merlin 10/11/2014

The stylus arrived, in perfect shape and packaging, at my door in Versailles, around Fri 09 Jul 2010 12:00:00 +0200 (i.e. 6d 13h1 5min 30s after order placed). I at once tried it and it does fit in my HP iPAQ h2215 as swift, tight yet easy and fast to insert or remove, as the original, so it is undoubtedly a full new original HP part as advertised. Thank you very much!

Nigel de Costa 10/11/2014

Sony PSP fixed promptly and returned the same day. I now have very happy son. Also repair cost was cheapest I could find. My contact experience with this company's customer services was first class. Highly recommended and thank you very much.

Phil Wright 09/11/2014

I dropped my iPhone at daughters wedding, badly cracking the touch screen; and because it is not insured for damage O2's only suggestion was to buy a new one! Then I found you guys on internet and sent off damaged iPhone on Saturday, received it back on Thursday looking like new. Your service is brilliant and your prices excellent. I will recommend you to anyone who needs their iPhone repairing. 10 out of 10!

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