Customer Reviews

At iTech Repair Ltd. We take pride on what people really say about the level of repair services offered and the quality of spare parts supplied, we act upon constructive criticism, and thrive on kind words. Customer service is our highest priority. We will do everything within our power to enable our customers to receive the lowest prices, highest quality parts and repairs and impartial free expert advice.

The best way for you to appreciate our high levels of customer service is to use us for a repair or supply of parts. Many of our customers contact us, their comments and feedback are below, please feel free to browse through the following pages.


Olaf Jansen 23/01/2014

I've received my order within 5~6 working days (Int'l), which was pretty nice. The packaging was great, and the email support was friendly and quick to respond. Some big corporations can definitely learn something from this store.

Sohiab Rehman 10/01/2014

My iPAQ went wrong, after a search on the internet I found iPAQ Repair, wasn't sure that it was a good idea to use a site I hadn't heard of it, contacted Nathan, he asked me to send my iPAQ in, within a week it was back and working! Nathan was very helpful all through the repair, kept me informed when needed. I know where I am going to go next time the damn thing goes wrong!

Denise Sims 10/01/2014

What a fantastic service. I now have my PDA back and can use my sat nav again!!! Thanks a lot Nathan.

Stefan Marek 09/01/2014

Super Service, sehr schnelle Lieferung Mittwoch bestellt, Montag in Hamburg angekommen. Besten Dank !!!! Thx.

Robert Keeling 08/01/2014

Many thanks for a great repair,and selling me the case to go around my IPAQ 614 business navigator. If only I had been told about the case in the first place the screen would probably never have cracked, so I never would have needed a screen in the first place. Ah well, hindsight is a wonderful thing! But thanks once again for repairing it.

Tim Mills 04/01/2014

Great service , speedy delivery and Nathan is very happy to help even though one may only be purchasing a low cost item and even if not buying anything at all and this is a rare standard . just looking through the many positive testimonials is testament to the kind of service you receive at ipaqrepair . I wont shop anywhere else for my mobile needs from now on.

Alan Robbins 03/01/2014

Excellent service from this company. What an unusual experience to be kept fully informed of repair progress and at such a reasonable price.

Roy Jeffs 02/01/2014

Many thanks to you and Paul for sorting out my ipaq. I am very pleased with the service you offer and for the efficient and excellent attention to my case. I will be very happy to recommend your company without hesitation. Many thanks again

Matt O'Toole 01/01/2014

Good tracking and communication. Unit arrived as promised and screen was fixed perfectly. Very happy as I saved about 120 quid in sending it to these guys instead of HP. Good service!

Grace Morris 30/12/2013

Excellent iPone repair service which cannot be faulted, with fast turnaround. iTech Repairs are a reliable, professional company who value their customers. I would certainly use them again and have already recommended them to family and friends.

John Tasker 29/12/2013

Excellent repair. Works as good as new following Nathan's work and all for a fantastic price, I'd have paid double to get my IPAQ going again! Fast, efficient service, well packaged for the return voyage and returned registered post. Brilliant!

Peter Robinson 26/12/2013

Big Thank you to Nathan for fixing my iPAQ - it's not till you're without it that you realise how much you rely on it! Excellent service - would recommend it to anyone.

Kwame Nyanyo 23/12/2013

Hello Nathan just want to say thank you very much for repair i am very impressed with your service.

Felix Wentworth 23/12/2013

After using my 3760 for several years I suddenly couldn't fit it back into its charging cradle. I found this repair site on the Internet and sent my iPAQ off for a standard £ 63 refit. The repair included a new front case, new speaker and new switch board. They dealt with it quickly and used special delivery. My 3760 now works beautifully again. Full marks to them.

Mick Nowosielski 19/12/2013

Excellent service and repair. Feedback and confirmation given at all stages of repair in order that the iPAQ could be followed from sending to return. The repair was completed and item returned within the advertised 6 day window. I would recommend the service to all and shall utilise it again should I require any work carrying out.

Domenico Marcos 16/12/2013

Great dealer, fantastic service, real-time responses, kindness, efficiency, very fast sending. Nathan carried out very quickly the item necessary for my iPAQ (now at least working at the best) and He gave me all the assistance I needed. Really a top quality service. I was delighted and I am sure that my iPAQ will have now a long, long life. Thank you again, Nathan

Fran Smith-King 14/12/2013

Brilliant service, iPAQ repaired and returned within a week. I asked another company for a quote and it was almost double the price! Others should take a lesson from you. Thank you for all your help.

Jay Corn 14/12/2013

Used Nathan now for 2 repairs for my iPAQ. Never had a spot of trouble. Excellent and friendly service. Now back for my 3rd part and have no hesitation in recommending Nathan.

Alex Fletcher 12/12/2013

The iPAQ 4150 is a wonderful piece of kit and pretty robust but it did not handle being stood on so well. Screen cracked! iPAQ Spares & Repairs came up trumps with a new screen which they were happy to dispatch to me to install myself. iPAQ now working again. Cheers guys! :-D

Mat Tanis 08/12/2013

Recently I have had a problem with my iPAQ and after trawling through a whole host of forums trying to get help I thought I'd try here. I am so impressed with the commitment that I got from Nathan to try and help I was amazed. Being a service technician myself I had a basic idea of what to do but I was working blind, my iPAQ isn't charging up. It's very rare to find someone willing to give their time these days to help strangers and Nathan was there for me, especially as I hadn't bought anything of great value from them. If I ever have to recommend any company for customer support or even caring about your problem it would have to be iPAQ Repair and Parts. Thank you Nathan for putting up with me, it's still not working but you made it less painful for me to accept it's broken.

Roger Bird 07/12/2013

Good service and fast turnaround. Would definitely deal with again, although I hope my IPAQ won't let me down!!!!!

Bill Perger 05/12/2013

I thought I'd broken my iPAQ but a quick look on Google brought me to ipaqrepair.co.uk where I found not only how to fix it but also the part I needed. Placed an order and I could hardly believe it when the part arrived 3 days later in Perth, Western Australia! I'm a very happy customer and will certainly be returning and recommending this site. Thanks Nathan!

Gary Smith 04/12/2013

Nathan, thank you so much for the charge circuit repair. My beloved iPAQ was back to me in a matter of days. Rare to find such friendly fast service these days. Thanks again.

Janet Glover 28/11/2013

Brilliant service. Fast, efficient and at all times helpful. I would certainly recommend your service to others.

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