Customer Reviews

At iTech Repair Ltd. We take pride on what people really say about the level of repair services offered and the quality of spare parts supplied, we act upon constructive criticism, and thrive on kind words. Customer service is our highest priority. We will do everything within our power to enable our customers to receive the lowest prices, highest quality parts and repairs and impartial free expert advice.

The best way for you to appreciate our high levels of customer service is to use us for a repair or supply of parts. Many of our customers contact us, their comments and feedback are below, please feel free to browse through the following pages.


Jose Castro 05/05/2014

You guys save my life.This is the only place where I found the parts I need. Thank You. Silver Spring, MD

Jack Bowyer 03/05/2014

Value for money work carried out professionally excellent communications I would definitely recommend using the service even more. Every communication and the job itself dealt with in a timely manner.

Philippe De Man 02/05/2014

Thank you for a quick and efficient repair service; I have appreciated your attention and responsiveness to queries; will recommend you without hesitations each time I'll come across somebody having a problem with an IPAQ!

Amanda Smallwood 29/04/2014

After accidentally smashing the screen of my iPod Touch 4th Gen, I thought I would have to buy a whole new unit. However, finding iTech Repairs was a fantastic solution. The website was easy to use, very straight forward and clear. I posted my iPod to them on Monday and it was back in my hand by Saturday (just 5 days!) repaired and as new. I am very grateful to them for their excellent and prompt service. Thank you.

Bill Hughes 27/04/2014

I can not complement you enough for the service you provide and the quality of that service. The repair you did for me for your standard charge would have cost me £171+VAT if I had sent the PDA to HP, That was the quote they sent me. Thank you very much.

Tony Sofair 26/04/2014

Many thanks Nathan for your excellent service! Having ordered a new motherboard with larger memory, which I fitted myself, I was left with a screen problem. Nathan offered to sort it, so I sent the IPAQ back, and it was quickly fixed. I now have a PDA with an extended capability at modest cost all thanks to IPAQ Repairs. Well worth the time and money.

Tom McCormack 26/04/2014

I found the service excellent. I was especially pleased to find an organisation that would take the time to talk to a novice like me and to explain things in terms that I understand. The repair and turnaround times too were excellent. Thoroughly recommended.

Malcolm Croll 20/04/2014

Hello, Just to confirm my iPhone was received and is working fine.I would like to congratulate you for such an efficient, fast and very cost effective repair! I am really pleased with your professional service and will certainly recommend you to all my friends. Once again many thanks.

Sharon. M Tindall 17/04/2014

I just wanted to say "Thank you". I had contacted HP after my iPAQ battery would no longer hold it's charge. I was quoted £175.00 plus VAT (so £200) to replace the battery but it didn't seem worth it as I only paid £175 for it brand new. Although I must say all credit to them they did give me your web site, I managed to repair it (following your excellent instructions) for just under £30. Thank you for giving me my iPAQ back!

Kevin Young 12/04/2014

Received prompt replies and advice from Nathan. A returned item from the post office was re-dispatched immediately. Thank you for keeping me in the loop.

Stephan Hall 05/04/2014

Top quality service. Recommended without a doubt. My IPAQ is in tip top conditions now. Thanks again.

Donald Taylor 03/04/2014

Having upgraded to iPhone 4 I decided to sell my iPhone 3G to IPAQ. I described the good and bad points about my iPhone's condition and they gave me a provisional quote. They inspected the iPhone and gave me the agreed price! The whole process was very easy from start to finish; this us a great company providing superlative service! I can highly recommend them!

Adam Kelly 22/03/2014

Thank you very much for both your and Sophies patient dealing with me and blindly quick service. I am delighted to have my ipaq 914 phone back so soon. Cheers, Adam.

Tony Sweden 19/03/2014

Super fast delivery and excellent goods. I was able to repair my 5 yrs sons Nexus 7 in less than 10 minutes with perfect Nexus spare parts. The previously sad kid who had broken his charging connector is now a very happy boy!! (and not allowed to handle the micro-USB connector himself). I recommend the company to anyone who is looking for Nexus spare parts (and probably the other stuff too). If your company ever come up with child-proof Micro-USB connector, please. send me one :-)

Derek Singer 17/03/2014

Faulty Nintendo DS screen repaired and returned, quick as a flash. Excellent service with regular emails on status of repair.

Andy Bailey 17/03/2014

Thank you for a great repair. Sent my very poorly iPhone off and you have worked your magic, returning the phone fully working. I would recommend your service to anyone!

Roald Jacobsen 17/03/2014

Hi Nathan. I am impressed how fast I have got the spare part. There was only gone 4 days from I made the order to I got it with the mail in Denmark. I am very pleased with it. Thank you very much for your help and the good service.

Colin Baker 13/03/2014

What a refreshing change to find some good old fashioned customer service. After a two week wait and a £200.00 estimate from HP you can imagine what 2 days and £69.00 felt like. Thanks Nathan and may you be in business forever.

David Tristram 12/03/2014

Thank you for your prompt and efficient service. Like a lot of people, I have come to rely on my iPhone. You diagnosed the problem quickly, repaired it quickly and got it back to me quickly. What more can I ask?

Phil Packman 06/03/2014

After finding the iPAQ repair service on the web and asking for a quote I have found the service to be absolutely excellent. The speed of repair was very rapid, the cost was very reasonable and the overall repair was 100% with an extra item fixed as part of the package. I highly recommend this service and have had similar positive feedback from other friends that I have recommended the service to.

Nigel Rutzler 04/03/2014

My IPAQ (3630) has a new lease of life thanks to iPAQ Spares and Repairs refurbish service. It gets a lot of use and my alternative was to buy a new one, now my favourite gadget is as good as new - maybe even better than when i got it. A great service that I would recommend to anyone.

Mike Stenning 04/03/2014

Thanks for the prompt repair and return of my Mio Mitac 168. I was expecting to buy a new PDA when my own attempt at repairing the connector failed, then I saw your replacement main board service. Very reasonable priced at a fraction of the cost of a new unit, plus I did not need to replace all the accessories I've accumulated because I've got my old unit back. Thanks again.

Stephen O'Neill 27/02/2014

The rubber grips on my H2210 were looking pretty shabby and my attempt at repair with superglue hadn't really helped. A search on the web brought up Nathan's company and some natty looking chrome replacements. I was a little concerned that iPAQ Repair seemed to be a one-man company but I took the plunge and paced the order. I needn't have worried - the products are very high quality and were delivered sooner than I expected. I would have no hesitation whatsoever in doing business with Nathan again.

R Bowsfield 25/02/2014

My iPhone was delivered this morning, looking all nice and new again. Could you please thank all those involved for the prompt and helpful service.

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