Customer Reviews

At iTech Repair Ltd. We take pride on what people really say about the level of repair services offered and the quality of spare parts supplied, we act upon constructive criticism, and thrive on kind words. Customer service is our highest priority. We will do everything within our power to enable our customers to receive the lowest prices, highest quality parts and repairs and impartial free expert advice.

The best way for you to appreciate our high levels of customer service is to use us for a repair or supply of parts. Many of our customers contact us, their comments and feedback are below, please feel free to browse through the following pages.


Andy Webb 09/07/2015

Absolutely excellent service. Response to a query e-mail at 9.30pm on a Saturday night was instantaneous! Parts arrived well packaged and punctually. Helpful after sales fitting advice too. Very highly recommended.

Dave Johnson 05/07/2015

I wish to congratulate you on a job well done. You have an excellent web site, and as a web site designer, I can see a lot of thought has gone into it's navigation, user friendliness and looks. Its also quick and graphically efficient. I'm also impressed by your service, quick turnaround on orders, and excellent emails informing me of how things are progressing. Finally I am also impressed with your product, the custom made chrome grips for the iPAQ 2210 are a delight to see and use. Thank you on an all round excellent job.

Pete Harrison 27/06/2015

Superb, professional and prompt service in my hour of urgent parts needed for my employment. I was kept informed of progress of order through to shipping. Thanks for a truly wonderful customer caring attitude.

Glen Watt 23/06/2015

The iPAQ Part (IR plastic cover) I wanted for my iPAQ 2210 wasn't shown as listed on the site. After a few emails the item was located and added for me to buy online. Great service with a "Virtual Smile".

Stephen Rice 19/06/2015

Very professional, quick and efficient service. iPad delivered back to my address in Spain in perfect working order.

Gerard Western 17/06/2015

I have only used your services once but owning 3 iPAQs I know I will be back for more. Its just a matter of time. I especially like the valuation scheme for buying old iPAQ’s I still have a lot to learn but this is the place to do it. Maybe you can start handling digital pen's next!

Mike Rogers 13/06/2015

Excellent service received on a repair for my Acer n35. Fault diagnosed and repair carried out professionally & quickly. I will have no concerns to use their service again, but hope I don't have to.

John McLaughlin 11/06/2015

Very fast turnaround time, top class service, have already recommended to my friends. Will use again as and when necessary. Many thanks.

Diane Temperton 10/06/2015

Hi what a quick fast service you provide. Well done to all of you for your prompt service. Thanks again.

Stephanie Carvin 06/06/2015

I was very pleased with the level of service I received from ipaqrepair.co.uk. My iPAQ, which had a broken lock and a dead battery, now works very well. After sending it out to be fixed, I had it back in less than a week and the iPAQ was well packaged for the journey home. Thanks again for your service. It comes highly recommended.

Mike Drago 05/06/2015

My iPAQ 5450 needed a new bios battery. I contacted HP for a replacement battery and was told that only HP could replace it and it would cost $150 US. I was able to purchase it through Nathan for 14 pounds UK (about 25 dollars US) shipped. I received it in the states within 3 days of ordering it. Excellent service and lightning fast shipping!! I have already recommended iPAQ repair to all my friends and will order all my iPAQ parts from Nathan in the future. Thanks Again!!

Jos Weller 22/05/2015

I cracked the front black plastic case of my 3870 and desperately tried to find a source of the part but to no avail until I found www.ipaqrepair.co.uk. The service and help I received from Nathan and the site are astoundingly good and I have and will recommend the company to anyone who wants to know. Many thanks.

Rustam Sydykov 21/05/2015

Hello, Sent my iPAQ to reflash ROM and it costed me only £30 compared with £200 demanded by HP! Thank you very much for your service. Cheers, Rustam.

Mike Lawton 20/05/2015

I was delighted to get my wife's iPod Touch repaired so quickly and efficiently at such a reasonable price (£32.83 inc insured return postage) especially as Apple quoted £146! A service I can certainly recommend.

John Low 20/05/2015

The service was excellent, part was received only 30 hours after order placed - I was amazed. Parts as described, well packaged, I'll certainly use site again.

Derek Holme 19/05/2015

Great job all round,thank you, good communication and speedy service. Well pleased that i have found a dedicated repair service, i say repair as that is what they do not just replace parts. Thanks Derek

Alessandro Cello 16/05/2015

Hi Nathan, I want to say thank you so much for the great service and for the high quality regarding the spare parts delivered to me, service that HP (Italy) was not able to produce even no answer from them! I found you by chance but I'll keep you in mind for the next time ... Take care about your business. Bye.

Cristiano Longo 09/05/2015

Service very efficient and fast. High quality work at right price. Excellent web site and customer service: I received quite immediately replies to my e-mail asking info.

Terry Wheeler 07/05/2015

My iPod touch needed a new battery and iTech Repairs carried out the service in record time and it was posted back to me on next day delivery. It was a superb service and much appreciated, thank again.

Kevin Horne 05/05/2015

Fantastic, unlike other sellers. New Samsung screen was genuine article, was delivered well before the suggested time scale and most of all worked as it should. Highly recommended. Thank you.

James Abbott 01/05/2015

I was delighted to find iPAQ Repairs having broken the joypad on my H2210. It was certainly much more convenient than the alternative (sending the whole unit into HP) and represented good value for money and a friendly, efficient service.

Sam Mellor 28/04/2015

He’s the man, very reliable, goods received unexpectedly, that means FAST delivery with a surprise gift excellent service and I am very happy. Thanks

Phil Burgin 28/04/2015

I am super impressed with this company's approach to service. They (1) fulfilled by return of post my order for a new battery for my IPAQ and (2) after I had failed to install it properly (i.e. I screwed it up!) and sent the IPAQ back to be properly fixed, they promptly did this with no charge for either the work or return postage. This is the best service I've had on the web and indeed off it. Nathan a big thank you to you and your team.

Jimmie Durkin 25/04/2015

Hi Nathan, Thank you for your excellent service. The supply of spares and rapid turn round and speedy return of my repaired 3630 was pretty incredible. Also the fast refund of payment on goods that I returned. An excellent performance; congratulations and thank you to all concerned staff.

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