Customer Reviews

At iTech Repair Ltd. We take pride on what people really say about the level of repair services offered and the quality of spare parts supplied, we act upon constructive criticism, and thrive on kind words. Customer service is our highest priority. We will do everything within our power to enable our customers to receive the lowest prices, highest quality parts and repairs and impartial free expert advice.

The best way for you to appreciate our high levels of customer service is to use us for a repair or supply of parts. Many of our customers contact us, their comments and feedback are below, please feel free to browse through the following pages.

Angus Shelton 03/09/2015

Cradle and Battery for iPAQ 114 ordered on 16th dispatched on 17th received on 18th - well packed - very efficient and satisfactory service and handling.

Graham Purse 31/08/2015

I just want to say thanks very much for the help I got from you guys. I had a long standing problem with my iPAQ which was several years old. I found you you by a Google search and sent an email setting out the issue. Nathan replied very promptly, in a friendly and helpful fashion and suggested a simple course of action (replace the battery door). This worked - that was great - and it was a lot cheaper than HP who wanted me to pay £170 plus Vat to get it collected and looked at. So, all in all it was terrific service, I'll keep you in mind and recommend you to others. Say thanks to Nathan.

Ben Light 29/08/2015

A great service with all of the parts and accessories that most people really need but simply can't get hold of. These guys will save you a ton of money because they offer great products at great prices and remove the need to replace damaged devices. Many thanks, you definitely get my recommendation!

Maurizio Morini 25/08/2015

I would like thank for seriousness, courtesy and velocity Nathan and all the iPAQ Repair & Parts staff. I'll recommend you to all my friends that have Ipaqs... Thanks!

Richard Yates 25/08/2015

I would just like to say thank you for the iPad repair you have carried out. An excellent job and service.

Paul Riches 23/08/2015

Nathan Thank you for your prompt & professional service, much appreciated. Especially the benefit of the restoring my crashed iPAQ ROM. P.S. I don’t know if you are aware iPAQ wanted £165.00 for the same service?? I would highly recommend you to any of my business associates or friends. Thanks again.

Tony Hannigan 19/08/2015

Along with most people, I was fairly anxious about sending my prized IPAQ through the post to an internet based repair service. I couldn't have been more satisfied at the way Nathan kept me up to date by answering my queries and letting me know the moment repairs were complete. I received my IPAQ back just 8 days after sending it to him. An excellent, value for money service. I cannot recommend Nathan's service enough. Many Thanks.

Corrine Rudkin 18/08/2015

I have to say how pleased we were with the service we got, and the finished repaired iPod was as new. I would fully recommend this company for any repairs to iPods.

Sue Williams 17/08/2015

Many thanks to the iPAQ repair team - they have been so helpful in sorting the problem and getting it fixed promptly. Well done keep up the good service.

Ish Myon 17/08/2015

I had the unfortunate incident of my PPC falling over during a ROM upgrade. I found the website and was very happy and hopeful with the speedy response to the queries that I had. I was also pleased to learn it was only down the road, i.e. that it's not on the other side of the world. I received an excellent service for my iPAQ to be repaired and was very pleased and delighted that I was once again a proud owner of a working iPAQ.My advice to everyone with iPAQ problems or even general queries. Keep up the good work!

Richard Gibbens 10/08/2015

I've just received the replacement charger and synch lead for my ipaq rx1950. Thank you. I would like to say how much I appreciate the fact that you support superseded models, the clarity of your web site, and the promptness with which I've been able to replace the lost components of my PDA system. Without your excellent service I might have been faced with needless and expensive replacement of the ENTIRE kit. Now I'm back up and running with the original device, at manageable cost. It's surprising how few companies seem to support IT products that are as little as two years old. I hope you prosper in offering the environmentally sustainable option of extending the lifespan of IT hardware.

Leila Eastman 26/07/2015

Thanks for saving me time & money. HP quoted my £171 + VAT to replace the battery in my iPAQ 1710, new battery & screwdriver cost about £30.00 (with p & p), battery was really easy to replace, so no need to send my iPAQ away, thanks for saving me a fortune.

Neil Shepard 23/07/2015

Dropped my iPhone and damaged the chrome bezel, gutted. Apple told me that they could not repair this for me? Sent off to iPAQ and received back fully repaired within 5 days. Excellent service, quality repair, have a lot of friends who own iPhones and I will certainly recommend iPAQ to them if they have the need.

Nairn Dryburgh 20/07/2015

Delivered on time with no problems, very very helpful one to one support. Will use again and again. Pleasure doing business with IPAQ repairs. Quality service.

Andy Webb 09/07/2015

Absolutely excellent service. Response to a query e-mail at 9.30pm on a Saturday night was instantaneous! Parts arrived well packaged and punctually. Helpful after sales fitting advice too. Very highly recommended.

Dave Johnson 05/07/2015

I wish to congratulate you on a job well done. You have an excellent web site, and as a web site designer, I can see a lot of thought has gone into it's navigation, user friendliness and looks. Its also quick and graphically efficient. I'm also impressed by your service, quick turnaround on orders, and excellent emails informing me of how things are progressing. Finally I am also impressed with your product, the custom made chrome grips for the iPAQ 2210 are a delight to see and use. Thank you on an all round excellent job.

Pete Harrison 27/06/2015

Superb, professional and prompt service in my hour of urgent parts needed for my employment. I was kept informed of progress of order through to shipping. Thanks for a truly wonderful customer caring attitude.

Glen Watt 23/06/2015

The iPAQ Part (IR plastic cover) I wanted for my iPAQ 2210 wasn't shown as listed on the site. After a few emails the item was located and added for me to buy online. Great service with a "Virtual Smile".

Stephen Rice 19/06/2015

Very professional, quick and efficient service. iPad delivered back to my address in Spain in perfect working order.

Gerard Western 17/06/2015

I have only used your services once but owning 3 iPAQs I know I will be back for more. Its just a matter of time. I especially like the valuation scheme for buying old iPAQ’s I still have a lot to learn but this is the place to do it. Maybe you can start handling digital pen's next!

Mike Rogers 13/06/2015

Excellent service received on a repair for my Acer n35. Fault diagnosed and repair carried out professionally & quickly. I will have no concerns to use their service again, but hope I don't have to.

John McLaughlin 11/06/2015

Very fast turnaround time, top class service, have already recommended to my friends. Will use again as and when necessary. Many thanks.

Diane Temperton 10/06/2015

Hi what a quick fast service you provide. Well done to all of you for your prompt service. Thanks again.

Stephanie Carvin 06/06/2015

I was very pleased with the level of service I received from My iPAQ, which had a broken lock and a dead battery, now works very well. After sending it out to be fixed, I had it back in less than a week and the iPAQ was well packaged for the journey home. Thanks again for your service. It comes highly recommended.

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