Customer Reviews

At iTech Repair Ltd. We take pride on what people really say about the level of repair services offered and the quality of spare parts supplied, we act upon constructive criticism, and thrive on kind words. Customer service is our highest priority. We will do everything within our power to enable our customers to receive the lowest prices, highest quality parts and repairs and impartial free expert advice.

The best way for you to appreciate our high levels of customer service is to use us for a repair or supply of parts. Many of our customers contact us, their comments and feedback are below, please feel free to browse through the following pages.

Mike Drago 05/06/2015

My iPAQ 5450 needed a new bios battery. I contacted HP for a replacement battery and was told that only HP could replace it and it would cost $150 US. I was able to purchase it through Nathan for 14 pounds UK (about 25 dollars US) shipped. I received it in the states within 3 days of ordering it. Excellent service and lightning fast shipping!! I have already recommended iPAQ repair to all my friends and will order all my iPAQ parts from Nathan in the future. Thanks Again!!

Jos Weller 22/05/2015

I cracked the front black plastic case of my 3870 and desperately tried to find a source of the part but to no avail until I found The service and help I received from Nathan and the site are astoundingly good and I have and will recommend the company to anyone who wants to know. Many thanks.

Rustam Sydykov 21/05/2015

Hello, Sent my iPAQ to reflash ROM and it costed me only £30 compared with £200 demanded by HP! Thank you very much for your service. Cheers, Rustam.

Mike Lawton 20/05/2015

I was delighted to get my wife's iPod Touch repaired so quickly and efficiently at such a reasonable price (£32.83 inc insured return postage) especially as Apple quoted £146! A service I can certainly recommend.

John Low 20/05/2015

The service was excellent, part was received only 30 hours after order placed - I was amazed. Parts as described, well packaged, I'll certainly use site again.

Derek Holme 19/05/2015

Great job all round,thank you, good communication and speedy service. Well pleased that i have found a dedicated repair service, i say repair as that is what they do not just replace parts. Thanks Derek

Alessandro Cello 16/05/2015

Hi Nathan, I want to say thank you so much for the great service and for the high quality regarding the spare parts delivered to me, service that HP (Italy) was not able to produce even no answer from them! I found you by chance but I'll keep you in mind for the next time ... Take care about your business. Bye.

Cristiano Longo 09/05/2015

Service very efficient and fast. High quality work at right price. Excellent web site and customer service: I received quite immediately replies to my e-mail asking info.

Terry Wheeler 07/05/2015

My iPod touch needed a new battery and iTech Repairs carried out the service in record time and it was posted back to me on next day delivery. It was a superb service and much appreciated, thank again.

Kevin Horne 05/05/2015

Fantastic, unlike other sellers. New Samsung screen was genuine article, was delivered well before the suggested time scale and most of all worked as it should. Highly recommended. Thank you.

James Abbott 01/05/2015

I was delighted to find iPAQ Repairs having broken the joypad on my H2210. It was certainly much more convenient than the alternative (sending the whole unit into HP) and represented good value for money and a friendly, efficient service.

Sam Mellor 28/04/2015

He’s the man, very reliable, goods received unexpectedly, that means FAST delivery with a surprise gift excellent service and I am very happy. Thanks

Phil Burgin 28/04/2015

I am super impressed with this company's approach to service. They (1) fulfilled by return of post my order for a new battery for my IPAQ and (2) after I had failed to install it properly (i.e. I screwed it up!) and sent the IPAQ back to be properly fixed, they promptly did this with no charge for either the work or return postage. This is the best service I've had on the web and indeed off it. Nathan a big thank you to you and your team.

Jimmie Durkin 25/04/2015

Hi Nathan, Thank you for your excellent service. The supply of spares and rapid turn round and speedy return of my repaired 3630 was pretty incredible. Also the fast refund of payment on goods that I returned. An excellent performance; congratulations and thank you to all concerned staff.

Jim Edwards 20/04/2015

It's good to find a company so dedicated to its customers. My IPAQ sent, repaired and returned within a week. Well done Nathan! Highly recommended.

Pete Stringer 18/04/2015

Excellent service with fast turn-around. It's good to find a repair service you can trust.

Simon Radom 08/04/2015

The service I have received from you is second to none. Goods were dispatched immediately and the pricing was far below HP/Compaq. The fitting instructions also made it easy for me to fit the stylus latch in 5 mins. (Potential improvements for the future: Taking credit card numbers over the phone).

Nick Maidment 05/04/2015

An excellent service, with excellent turn around, excellent communication and reasonable charges. I would definitely use again ( but hope I do not have to!) Many Thanks.

Henk Gunst 02/04/2015

Thank you for the very fast delivery of one backup battery for the HX4700. Ordered on Tuesday November 19 and delivered on Friday November 23, in the Netherlands The HX4700 is cured now.

Jassen Mason 22/03/2015

Brilliant service. IPAQ turned round within 7 days. Even caught Nathan working at 23:00 when emailing an update on the current status. Would definitely recommend and will certainly use again.

Colin W.Woodley 19/03/2015

iPAQ Repairs offer a great service and I can highly recommend them. They are very efficient and what you order is what you pay for there are no hidden costs. Whilst my iPAQ was being repaired Nathan kept me informed at all times I wish them every success.

Tim Riley 18/03/2015

Received iPhone back on Friday & it works perfectly, thanks very much for all your help. To all unlocked iPhone users of which I am sure there are many. They probably do not realise that not only have they NO WARRANTY but Apple will not even repair the iPhone for a fee! So that was the reason I put my trust in iPhone Repair, they have managed to secure genuine Apple spares and operate a first class professional repair service, keeping the customer up to date via email. Thanks again and get ready for a rush a soon as the iPhone users realise they do not have to throw their Broken £300 + iPhone in the bin.

Ochuko Udu 12/03/2015

I just wanted to thank you for a superb job. I noticed that you changed the case to fix the aerial. Thank you very, very much for an excellent service.

Glenice Duffy 11/03/2015

Just want to say thanks to David and the rest of the team for helping me and doing an excellent repair to my iPad, a beautiful clear new screen,turn around was 3 days fantastic, will certainly recommend to others.

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