Customer Reviews

At iTech Repair Ltd. We take pride on what people really say about the level of repair services offered and the quality of spare parts supplied, we act upon constructive criticism, and thrive on kind words. Customer service is our highest priority. We will do everything within our power to enable our customers to receive the lowest prices, highest quality parts and repairs and impartial free expert advice.

The best way for you to appreciate our high levels of customer service is to use us for a repair or supply of parts. Many of our customers contact us, their comments and feedback are below, please feel free to browse through the following pages.


Helen Andrade 28/11/2011

I would just like to say that I was extremely pleased with the help I received from Nathan at ipaqrepair.co.uk. My husband went away on business and asked me to try to sort out a repair for his iPAQ. Not knowing much about the iPAQ, I was constantly e-mailing Nathan asking for his advice, which he always answered promptly. I was happy to send the iPAQ to him which was repaired and returned within a week. I found Nathan to be extremely helpful and knowledgeable and wouldn't hesitate to ask him to carry out any repairs in the future.

Shah Muhmud 24/11/2011

Hello people, just would like to say that this is undoubtedly the best and cheapest most friendliest service on the net for iPAQ repair and parts. I haven’t received my iPAQ back yet but was happy with the service and correspondence so I thought id let everyone know. Star service.

Brian Lawrence 22/11/2011

Great service. Everything stated on the website worked like clockwork. Email received saying what was wrong. Paid for repair. Email received to say when I should get my PDA back. It arrived spot on time. Once again thanks Nathan BRILLIANT SERVICE.

Brian Cousen 21/11/2011

Great site, easy to follow all the way. Prompt replies and updates all the way on the repair to my hx4700. And i was also informed of the products completion and postage, which arrived the day after. I also asked for upgrades to be done whilst in their possession, this was done for no extra charge. WELL DONE. Thank you.

Kevin Aldren 20/11/2011

Highly recommend, very fast turn around of unit, great communication and friendly service. Nice to find a company on the web that still provides a personal friendly service.

Rachel Canning 12/11/2011

An excellent service, speedy and very helpful. Saved lots of money being able to repair my own iPAQ.

David Losinski 11/11/2011

Fantastic service. My initial enquiry was answered promptly and in plain English! The screen replacement/repair service was so easy to use with a very quick turn around. My Mio P350 is now fully operational. Thanks again.

Clive Holton 11/11/2011

You have reprieved my PDA twice now (different problems) when I was convinced that all was lost. The charges are minimal when you consider the quality of the work and speed of return and when you consider the prices of the 'opposition'. I may be back soon for some hardware upgrades. Many thanks.

Nigel Whitten 11/11/2011

Don't know how you soldered the socket on my Acer N35, I took it apart to try to fix it but when I saw how small the pins are I was convinced it was beyond repair but you have proved me wrong. Thanks very much for the service and fast turn around.

Joseph Sammut 07/11/2011

Nathan you done a great job saved me buying a new iPAQ I am very pleased with the price and job done replacing my switch board for my iPAQ h 5450 definitely recommend you thanks again Joseph

Jenny Owen 03/11/2011

Excellent service - fast, efficient and the replacement screen seems to be better than the one my iPAQ came with! I would have no hesitation in using iPAQ Repair again and would certainly recommend them to others - Thanks.

Chris Stubbs 01/11/2011

Excellent service, would recommend to everyone. Better value for money than HP who wanted nearly double the cost for the repair!

Mark Pooshs 31/10/2011

I commend you for your professional service, reasonable prices, availability of parts and fast dispatch and shipping. This is the second time you have helped me repair my iPAQ. Thank you!

Richard Gallamore 12/10/2011

Only had the Samsung Tab 3 for two days before we broke the charging port. I took a closer look at the damage and it was beyond my scope of repair. I looked around for price of a new main board and for an extra £20 It would have been cheaper to buy a new one until I found you guys. You did the repair in quick time and returned it promptly. I will be recommending you to anybody who needs a repair of this type on kit. Yours Ricky. Great job!

Jonathan Swan 07/10/2011

I cracked the outer plastic case on my iPAQ, after a look on the Internet I found Nathan’s site selling the part and tools I needed. Ordered and after working out a way to pay, the parts were dispatched very quickly. I had no problems fitting the case, it went together perfectly. Good service, thank you Nathan.

Trevor Sheppard 07/10/2011

Great communication and, not only that, a fast turnaround as well! Many thanks to Nathan and the rest of his team for a good, no nonsense, repair to my Acer N35 GPS / PDA - all the more so when not having your PDA around PDA causes such great inconvenience. If, like me, you rely 100% on your PDA, then these are the guys to contact.

Michael H Benton 05/10/2011

Excellent and speedy service for my iPhone fault diagnosis and major repair. Very many thanks.

Naomi Collier 01/10/2011

I stumbled across this site when I was just looking to replace a lost stylus. Am I glad! I've replaced the stylus lock and Nathan fixed the power button on my iPAQ. It's like having it brand new. Excellent work, comms, and price. I'll come here again if I need more work done. Thanks!!

Jeff Lawton 23/09/2011

The level of service and communication is second to none. I have used the services twice now and have nothing but praise for iTech Repair. One item I ordered unfortunately got damaged in transit and when I reported this to iTech Repair, all they required was a photo of the item showing the damage, and then they dispatched a replacement which arrived the next day. First class customer service. Thank you. Jeff L.

Martin Cush 20/09/2011

Very speedy turnaround and excellent work on a very difficult repair job replacing the digitiser screen on my rx3715. Highly recommended and many thanks to the iPAQ repair team.

Geoff Wallis 17/09/2011

Nothing but praise for this service. Parts arrived very promptly and the repair guides made fitting them a doddle!

David Roberts 14/09/2011

Many thanks for your prompt service. The iPhone 3G was dropped 25 minutes after delivery smashing the screen. It now looks as good as new and works like a treat.

David Flint 10/09/2011

Nothing but praise for this firm. I dropped my iPAQ 2210 at 6.30 pm Wednesday - received it back with a new screen 8.40 am Friday - was fully functional right out of the box - didn't even have to restore any programmes. HP haven't even got round to quoting me yet... unfortunately I did run foul of having a relatively new model - you can only order a complete screen replacement not just the digitiser so it was quite expensive - so I'm going to be very careful with my toys in future.

Bob Waters 10/09/2011

Super fast service on my ipaq HX4700 I posted it Saturday and got it back Thursday the following week with super support via emails. Without doubt the best service I have received from a company to date.

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