Customer Reviews

At iTech Repair Ltd. We take pride on what people really say about the level of repair services offered and the quality of spare parts supplied, we act upon constructive criticism, and thrive on kind words. Customer service is our highest priority. We will do everything within our power to enable our customers to receive the lowest prices, highest quality parts and repairs and impartial free expert advice.

The best way for you to appreciate our high levels of customer service is to use us for a repair or supply of parts. Many of our customers contact us, their comments and feedback are below, please feel free to browse through the following pages.


Mike Castro 07/01/2012

The iPAQ team are to be commended. I inquired by email about a repair to my HP2200 PDA and they replied almost immediately with the sort of response that suggested, these guys know what they are doing. I sent off my PDA for repair the Friday before Christmas and got it back on the 11th Jan. Not only great speed but a great price, £38.00. There are very few places you can get great service and good value. Their are my No.1 for PDA repairs.

Paul Maxwell 04/01/2012

I contacted a few companies I had found on the internet to ask about repairing my iPod touch (new battery and jack socket). iTech Repair & Parts were the only company to send me a helpful personal reply. The website made it easy to order and pay for the service online and the instructions to send the iPod for repair were clear and straightforward. Turnaround was within 24 hours and it was returned via special delivery, working perfectly, the following morning. Communication was excellent throughout. I really could not have asked for anything more and I would have absolutely no hesitation in recommending this company to anyone needing a repair.

Eric Walker 02/01/2012

I replaced my faulty iPhone screen, Delivery was prompt, had a small problem (my fault), but received a fast reply that was spot on, now it's as good as new!! Although would not recommend using plastic tools for removing the back panel, they are not up to the methods recommended by others on the internet when you dismantle the iPhone.

Justin Blair 30/12/2011

Excellent service. Charge circuit repair saved me from buying a new iPAQ/Sat Nav system. Thanks Nathan.

Manuel Dias 30/12/2011

Excellent site for all of us. I work always with my PDA iPAQ. We need information, technical support, all kind of parts... salutes from Portugal

John Cutler 24/12/2011

Fantastic service - the speed with which the repair was carried out and the speed of the return delivery were outstanding.

Alan Harradence 24/12/2011

Thanks for the repair of my iPAQ 3970 I am still reeling from the speed of repair and return great site and very helpful.

Lorraine Ford 23/12/2011

I bought new chrome effect side grips for my 2210 (which look great & are much better than the original!) & new IR cover. The products arrived promptly & well packaged. I had difficulty fitting the IR cover, & e-mailed Nathan twice, who advised me about the tools I needed & what to do. Each time his reply was prompt & extremely helpful. I will definitely use this company again, & will tell all my iPAQ using friends & colleagues about it too!! Many thanks Lorraine

Richard Baker 20/12/2011

Was totally depressed whilst dealing with HP - thankfully iPAQ Repairs & Parts was there to help. Thanks for the prompt and cost effective service - iPAQ now back working 100%.

Arthur Lunn 15/12/2011

Very good service, repair perfect, well packed and very quick turnaround. My iPAQ even syncs now with Windows Vista. Will use again - Excellent!

Kelvin Myles 11/12/2011

iPAQ was sent for repair for cracked screen had iPAQ back excellent repair. Emails and correspondence answered in a speedy response haven’t seen anything like this before. A Credit to the industry...

Geoff Ormrod 11/12/2011

Great and helpful service with a pragmatic answer to a problem that was cheaper than I expected. I will certainly come back.

Konstadinos Syllas 01/12/2011

I wish to make my compliments to Mr. Nathan Dickman for the best co-operation and the best service I have ever had. My device is fully functional and useful. I also wish to thank Mr. Dickman for the very polite an quick replies to all my questions about the whole project. I'll be talking to all my friends in Greece about you.

Barbara Guard 28/11/2011

I was delighted with my IPAQ repair, you did it quickly, efficiently and at a fraction of the cost of the original quote I got. Thanks for doing such a good job and getting my "lifeline" back to me so fast. PS. I also bought a few spares, stilos etc. and they arrived very quickly too.

Helen Andrade 28/11/2011

I would just like to say that I was extremely pleased with the help I received from Nathan at ipaqrepair.co.uk. My husband went away on business and asked me to try to sort out a repair for his iPAQ. Not knowing much about the iPAQ, I was constantly e-mailing Nathan asking for his advice, which he always answered promptly. I was happy to send the iPAQ to him which was repaired and returned within a week. I found Nathan to be extremely helpful and knowledgeable and wouldn't hesitate to ask him to carry out any repairs in the future.

Shah Muhmud 24/11/2011

Hello people, just would like to say that this is undoubtedly the best and cheapest most friendliest service on the net for iPAQ repair and parts. I haven’t received my iPAQ back yet but was happy with the service and correspondence so I thought id let everyone know. Star service.

Brian Lawrence 22/11/2011

Great service. Everything stated on the website worked like clockwork. Email received saying what was wrong. Paid for repair. Email received to say when I should get my PDA back. It arrived spot on time. Once again thanks Nathan BRILLIANT SERVICE.

Brian Cousen 21/11/2011

Great site, easy to follow all the way. Prompt replies and updates all the way on the repair to my hx4700. And i was also informed of the products completion and postage, which arrived the day after. I also asked for upgrades to be done whilst in their possession, this was done for no extra charge. WELL DONE. Thank you.

Kevin Aldren 20/11/2011

Highly recommend, very fast turn around of unit, great communication and friendly service. Nice to find a company on the web that still provides a personal friendly service.

Rachel Canning 12/11/2011

An excellent service, speedy and very helpful. Saved lots of money being able to repair my own iPAQ.

David Losinski 11/11/2011

Fantastic service. My initial enquiry was answered promptly and in plain English! The screen replacement/repair service was so easy to use with a very quick turn around. My Mio P350 is now fully operational. Thanks again.

Clive Holton 11/11/2011

You have reprieved my PDA twice now (different problems) when I was convinced that all was lost. The charges are minimal when you consider the quality of the work and speed of return and when you consider the prices of the 'opposition'. I may be back soon for some hardware upgrades. Many thanks.

Nigel Whitten 11/11/2011

Don't know how you soldered the socket on my Acer N35, I took it apart to try to fix it but when I saw how small the pins are I was convinced it was beyond repair but you have proved me wrong. Thanks very much for the service and fast turn around.

Joseph Sammut 07/11/2011

Nathan you done a great job saved me buying a new iPAQ I am very pleased with the price and job done replacing my switch board for my iPAQ h 5450 definitely recommend you thanks again Joseph

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