Customer Reviews

At iTech Repair Ltd. We take pride on what people really say about the level of repair services offered and the quality of spare parts supplied, we act upon constructive criticism, and thrive on kind words. Customer service is our highest priority. We will do everything within our power to enable our customers to receive the lowest prices, highest quality parts and repairs and impartial free expert advice.

The best way for you to appreciate our high levels of customer service is to use us for a repair or supply of parts. Many of our customers contact us, their comments and feedback are below, please feel free to browse through the following pages.


Helen Lauder 28/05/2012

Brilliant! I couldn't be happier. The Navman F20 battery replacement repair was carried out quickly and professionally, and I had it returned to me in less than a week. Fantastic communication from the start to the end.

Peter Adams 20/05/2012

I would like too say how impressed I was with the speed of service I had with the repair of my iPAQ I will certainly pass on your details to others about your site.

Steven Stone 17/05/2012

I've just received the IPAQ and all working fine. Thanks very much - an excellent service - I will definitely recommend you to my colleagues for any future repairs... Cheers. Steven (I.T. Dept - ATV) (P.S. HP wanted to charge me £167 for the same repair!!!)

JR Rogers 15/05/2012

A high quality service and a great ability to face common inconveniences. My order was quickly and efficiently processed. Unfortunately the shipping got lost (third-partys fault). Then iPAQ Repair & Parts resent my order promptly and I received it after a few days. A wise recommendation!

Mr. P.Quddus 08/05/2012

I stumbled to the website on Google search and I am glad I did. I sent my HP iPAQ PDA for repairs. It was repaired and within a week I received it back. Excellent service, good communication and reasonable charges . I have great pleasure to recommend them to anyone.

Duncan Davies 07/05/2012

Excellent professional service, my 'dead' iPAQ lives again. Rapid replies to emails and a very quick turnaround on my repair. Thanks for saving me over £300!

Richard Morgan 29/04/2012

My iPAQ 5550 needed a new screen. The repair was carried out quickly and efficiently and return promptly. The whole process only took 4 days. Well done. Many thanks.

Guy Taylor 25/04/2012

Nathan has twice provided a superb service with my iPAQ, replacing both the main board and the switch board on separate occasions. In each case the turnaround was exceptionally quick and restored 'my right arm' to me almost before I noticed it was missing, lol. Thanks again for your outstanding service, I wish you well in the future though I hope that I shall not have to avail myself of your services again too soon.

Si Turner 19/04/2012

After crashing the ROM on my IPAQ sent it to Nathan. Excellent communication and service. Saved over £100 on the repair. Will definitely be using again if I get any more problems.

Sara Gibson 10/04/2012

Very rapid dispatch and good response to queries. I am very pleased with the quality of the aluminium case. I've only had the IPAQ a few days and it was immediately apparent that it would need a protective case. The HP one that came with it is useless because you can't use the IPAQ in the case, it is difficult to remove without hitting the voice recorder button and it's not very pretty. My new aluminium case looks great, is convenient to use and isn't bulky. I'm amazed that these things are not more widely available. Even HP don't offer anything this good. Thanks for finding/sourcing the product and for good value and great service.

Ronan O'Connell 07/04/2012

I can't speak highly enough of IPAQ Repair. On two occasions the screen on my HP IPAQ hx2400 has failed and on both occasions IPAQ Repair's professional & user-friendly service has had me back in operation in a short space of time with the minimum of fuss. In these days of shareholder-focused corporations for whom customer service is just a slogan, it's a rare pleasure to get to write in praise of an organisation that is genuinely responsive to its customers.

Pat Taylor 02/04/2012

Really impressed with the efficiency and speed of repair to my IPAQ. Excellent ease of placing an order. I would recommend you to anyone looking for service.

Mike Coulthard 31/03/2012

The prompt repair and delivering my iPAQ back in the timely way exceeded my expectations. It did what it said on the tin. Will recommend to fellow users of iPAQ's

Robert McQuade 30/03/2012

Thank you for your prompt service, I have been lost without my H3850! I will certainly recommend you to anyone with iPAQ problems.

Leon Murphy 26/03/2012

After resigning myself to having to send my iPAQ to the USA, I came across these people! I'm glad I did, iPAQ was repaired within time promised, and really was as quick as the post office would allow! Very fast friendly service!

John Messenger 18/03/2012

A very thorough repair, which was more complicated than it first, appeared. Excellent value for money and thoroughly to be recommended. And what an excellent website.

Kevin Fuller 11/03/2012

Excellent service, very easy to navigate website, prompt reply to emails and dispatched the goods as promised. Larger websites and corporations could learn a lot from this shopping experience. I will be back!

Simon Springate 09/03/2012

What a service - very fair price to check why my ipaq didn't work. Then one email two days after posting to them, unit fixed and back to me fully working - 7 days start to finish (and there was a post strike on!!) Very impressed, this is what service should be.

Mark Deacon 09/03/2012

Thanks for the speedy repair. After waiting over a month for another PDA repair company to try and fix my screen on my IPAQ 4700. I had it returned and sent it to IPAQ repairs where a week later my PDA was fixed! Wish I'd seen this site first. A great job, highly recommended.

Tony Przybylski 08/03/2012

Brilliant speedy Navman repair service, Thank you.

Rob Stokes 27/02/2012

We were very impressed with the service and response from you. Parts and equipment delivered faultlessly and we're happy to have a working iPAQ again. Will be adding a link to you from our own website if that's okay as more people need to know about your services and we would highly recommend you.

Darryl Seager 27/02/2012

Service and advice is excellent and the delivery service second to none. I wanted another protective case for my 3970 to allow me to fix it permanently to my car for Sat Nav purposes; I was actually e-mailed back with an offer of a refurbished model at a cheaper price! I subsequently ordered that and when it arrived it looked absolutely perfect.

Brian Pope 22/02/2012

Just wanted to drop a short thank you note for rapid delivery of excellent genuine replacement battery. Made mistake of ordering cheap copy which iPaq did not recognise. Still in discussions with that particular supplier about validity of their assertions and where duty of care rests. Will not make that error of judgement again. Have saved you to favourites and intend to use again and advised my staff to engage when need arises.

Tony Sparling 21/02/2012

Having decided to refurbish my old iPAQ after 5 years heavy usage I happened upon the iPAQ Repairs & Parts website. Well what a revelation this turned to be. With expert guidance from Nathan Dickman I am now up and running with a refurbished iPAQ and am highly delighted with it. Their step by step guidance for DIY repairs on the web is terrific.

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