Customer Reviews

At iTech Repair Ltd. We take pride on what people really say about the level of repair services offered and the quality of spare parts supplied, we act upon constructive criticism, and thrive on kind words. Customer service is our highest priority. We will do everything within our power to enable our customers to receive the lowest prices, highest quality parts and repairs and impartial free expert advice.

The best way for you to appreciate our high levels of customer service is to use us for a repair or supply of parts. Many of our customers contact us, their comments and feedback are below, please feel free to browse through the following pages.


Paul Hobson 02/09/2012

I sent my Medion 95000 sat-nav by last post on Wednesday 9th September 2009 and it was delivered back to me by special delivery on Saturday 12 September 2009. Very efficient, professional, no fuss service. It cannot be bettered. The friendly approachable team deserve every success.

L McDonald 02/09/2012

HP wanted to charge me virtually the same price as a new unit to repair my charger interface board. I searched around and found this site. What a find indeed. Price was excellent and the service was impeccable! My unit was dispatched, repaired and returned within one week and now works as good as new. If only all retail/service experiences could be as satisfying as this online, in fact on or offline for that matter!! Thanks again

John West 31/08/2012

It is so nice these days to get what it says on the tin! Well done Nathan and team my Acer n35 is better than new I can now use tom tom again in Acer bracket in car. Thanks again Nathan two types of people in this world, as a small business I have come to learn there are two types of people on this earth ( employable and unemployable ) and you are definitely in the 1st category.

Dr Manwaring 29/08/2012

A fantastic service. I was at first apprehensive about sending my IPAQ away to an unknown address. No problem though. At all times you know you are dealing with a real person as opposed to a faceless company. Nathan is friendly, keeps you informed about what is going on, will not rip you off with unnecessary parts and performs a fast, high quality service. Trust him and use him!

Jim Edwards 20/08/2012

Not an IPAQ this time but a new screen and sync / charge socket for a much used and loved XDA 2i. Thanks Nathan for restoring new life into this PDA. Superb service as always.

Janet Rich 09/08/2012

How good to find a company that does exactly what it says it will do, when it says it will. Wonderful service with everything explained beforehand. Thank you once again for looking after our iPAQ and returning it to us as good as new or even better.

Simon Frankish 09/08/2012

Had a 3870 which just wouldn't charge. Nathan carried out a free diagnostic check and then repaired it for a very reasonable price. Excellent communications throughout. I am very impressed and would recommend this service to anybody.

Ian Mapp 07/08/2012

After a very serious disagreement with a wall, all looked lost for my iPAQ 3870. But iPAQ Spares and Repairs have saved it! Great service and a great price - thank you. Very highly recommended.

John Raynor 06/08/2012

Absolutely first class service. Prompt, efficient, and good communication. Couldn't be better.

Geoffrey Berndt 31/07/2012

IPAQ repair is a rare and genuinely excellent seller, the service is fast and Nathan clearly personally cares about his customers and it shows, with plenty of communication so you know what’s going on. This is my second purchase and the third is imminent. Forget the big boys service levels don’t get better than this. I have already recommended him to work colleagues who own IPAQS. long may he trade and prosper.

Gary Gordon 27/07/2012

Quality of advice, service and efficiency were way beyond my expectations. Initial order for accessories was received in North of Scotland in 24 hrs. Subsequent LCD failure required the 3870 to be dispatched to iPAQ Repairs. Turn around time again far exceeded my expectations as did prompt reply to email. I Would not hesitate to recommend this Company to anyone.

Scott Baily 26/07/2012

Fast and professional service, kept informed throughout transaction. Would definitely recommend to friends. Thanks Nathan

Steve Jewess 25/07/2012

How refreshing to find a web-based IT Support company who recognise the value of customer support and communication. AND still manage to offer excellent value for money. :-) After inadvertently interfacing my PSP screen with the floor (!), I sent it off for repair. The repair was quickly turned round, but the new screen had a really odd fault that, while not catastrophic, was a bit distracting. After a couple of e-conversations with Nathan and Jamie (who were both very helpful), the unit was sent back, repaired and back with me good as new within the week. No qualms, no questions, no extra cost. So thanks once again, from a VERY satisfied customer, and one who will have no hesitation in recommending your services to my friends.

Sanjeev Parikh 24/07/2012

I dropped my iPAQ 5550 and though there was no physical sign of damage, it stopped syncing with my desktop computer. I searched the web and found iPAQ Repair. After reading the customer reviews I decided to give it a go, I sent my iPAQ off for a free diagnostic check. Nathan emailed indicating a new sync connector board was needed costing just over £60.00 I eventually had this replaced and returned everything is working fine now. Thanks.

Mike Doon 18/07/2012

Very professional service and attention to detail; at first I was a little hesitant in sending my unit across the pond, but I am very happy I did. Thank you very much; I will be a continuing customer

Dr Simon Page 06/07/2012

I managed to completely freeze my HP 914c Business Messenger, so it would not even turn on, during a download from the HP website: iPAQ repairs have restored my iPAQ to full working condition, in fact it's working better than ever before!

Sarah Brewer 18/06/2012

I was a little worried about sending such an expensive item (itouch) in the post to be repaired. That fact that i had to pay upfront was a worry. But I did post it according to the companies recommendations, and contacted iPAQ about a day later. The communication back to me regarding the repair was fantastic, and the last email on Friday evening told me that the itouch would probably be posted on Monday. So what a great surprise on Saturday morning when we received the itouch back. Thank You

Deacon Jones 15/06/2012

What a brilliant site, I have tried before to find the right spares for my ipaq, and now I've found it.

Russell James 12/06/2012

It was such a fast turn around. I had missed my iPAQ while it was away, but now I have my iPAQ back fixed. A paper diary is no replacement once you are used to a iPAQ. It means at those quiet times when I'm not creating word/excel documents I can play a sly bubble breaker/solitaire.

Johan Chim 04/06/2012

Big and solid thanks for a quick and great service. My iPhone works great now!! You were cheaper and faster than our local services in Sweden. Highly recommended for any iPhone friend in need!! Johan, Stockholm, Sweden.

Mark Western 04/06/2012

Just want to let you know how pleased I am with the service I have received. Things were so easy and to to get the iPAQ back within a week was just great. Thanks.

Hardeep Marwa 02/06/2012

Just a quick note, thanks for sorting out my iPAQ, good service web site was to the point, got the product repaired in a few days. Excellent communication between yourselves and the customer i.e. we know what’s happening with the product every step of the way. Very happy with the service quick, fast and efficient service.

Rafael Day 02/06/2012

I am happy to have found such a place. I was not able to find a place in the US to fix my problem , but lucky I found Ipaq Repair. The service was was very excellent and the communication was impeccable. Again thanks for the super job. Well done. Cheers

Simon Wynn 01/06/2012

The fixed price I was quoted by Compaq / HP to repair a small problem on my iPAQ was not economic. It was only when I discovered iPAQ Repairs, with pricing that reflected the work that was necessary, was it worth having the damaged repaired.

Showing 409 to 432 of 828 (35 Pages)

Write A Review

Note: HTML is not translated!