Free Diagnostics

At our repair service centre we offer a totally free fault finding and diagnostic service for the vast range of portable devices. We pride ourselves on bringing you the customer a highly skilled, efficient and cost conscious diagnostic and repair service by utilizing the expertise we have gained from the many repairs that we deal with each day from all around the world.

How Does This Service Work?
If you are unsure of the problem with your phone or tablet and it needs repair, the main question to be answered is "what needs to be done and how much will the repair cost?" To find this out all you need to do is ship the unit into our repair centre for a free diagnosis. One of our trained technicians will undertake a comprehensive diagnostic and fault finding check up on the unit, once completed you will then be notified of any faults found and the cost for us to repair your phone or tablet. If you choose to have a repair undertaken you will be given instructions on how to make payment, your unit will be repaired then return shipped to you via a fully insured method. However if the repair cost is uneconomical or you choose to have no work carried out on your device after receiving the diagnostic report the only charge is for return shipping we will use one of the following options:

  • £9.80 for DPD / Royal Mail Special Delivery Next Day - UK Only
  • £4.50 for First Class Signed for Delivery - UK Only
  • £11.20 for International Tracked & Signed - Europe Only
  • Call for prices on International Tracked & Signed - Outside Europe
What Next?
Print out and include our free in house device diagnostic form this can be viewed by clicking on the link:

Device Diagnostic Form

Then your device needs to be shipped to our dedicated repair centre, shipping instructions can be viewed by clicking on the link:

Shipping Instructions

If you have any other questions please check the F.A.Q page here:

Diagnostic and Repair F.A.Q

What Brands of Phone and Tablets do we Offer Free Diagnostics for and Repair?
We can repair most makes and models of smartphone at our repair service centre these include:

  • iPhone 7, 6, 6 Plus, 5s, 5c, 5, 4s, 4, 3, 3GS.
  • Samsung Galaxy S7, S6, S5, S4, S3, S2, Note 2, Note, Ace.
  • Nokia Lumia 800, 820, 900, 920.
  • BlackBerry.
  • LG Optimus.
  • HTC.
We can repair most makes of models of tablets at our repair service centre these include:

  • Apple iPad.
  • Apple iPad Mini.
  • Samsung Galaxy Tab.
  • Samsung Galaxy Note.
  • Amazon Kindle Tablet.
  • Microsoft Surface Tablet.
  • Asus Transformer.
  • Google Nexus.
  • Sony Xperia Tablet.
  • Blackberry Tablet.
If your manufacturer or device is not listed call us on 0845 474 4728 or use the Contact Us page and we should be able to help!


Manufacturers We Repair

Apple iPhone and iPad Repairs Blackberry Phone and Tablet Repairs HTC Phone and Tablet Repairs LG Optimus Repairs Nokia Phone Repairs