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iTech Repair Ltd Customer Reviews and Comments

At iTech Repair Ltd. We take pride on what people really say about the level of repair services offered and the quality of spare parts supplied, we act upon constructive criticism, and thrive on kind words. The database currently holds 762 customer feedback, comments and reviews, please feel free to browse through the following 39 pages

Good speedy service, and quick reply to emails thanks to Nathan Dickman.. Cheers Chris Smyth
  - Christine Smith

Just wanted to drop a short thank you note for rapid delivery of excellent genuine replacement battery. Made mistake of ordering cheap copy which iPaq did not recognise. Still in discussions with that particular supplier about validity of their assertions and where duty of care rests. Will not make that error of judgement again. Have saved you to favourites and intend to use again and advised my staff to engage when need arises.
  - Brian Pope

I wanted my PSP screen replaced as it had cracked after phoning up they were very helpful in telling me what to do and how to go about sending my PSP in, after sending it I had to wait a while only because the person fixing it was away(just my luck lol) but after getting an email telling me it was shipped I received it the very next day. works fine and very good service, many thanks guys and girls. Chris
  - Chris Holder

After accidentally smashing the screen of my iPod Touch 4th Gen, I thought I would have to buy a whole new unit. However, finding iTech Repairs was a fantastic solution. The website was easy to use, very straight forward and clear. I posted my iPod to them on Monday and it was back in my hand by Saturday (just 5 days!) repaired and as new. I am very grateful to them for their excellent and prompt service. Thank you.
  - Amanda Smallwood

I managed to completely freeze my HP 914c Business Messenger, so it would not even turn on, during a download from the HP website: iPAQ repairs have restored my iPAQ to full working condition, in fact it's working better than ever before!
  - Dr Simon Page

I wanted to thank you for some excellent service in replacing the rear casing of my iPad. It is really fantastic to deal with such a professional group of people. I am delighted with the iPad as a piece of equipment and you have been instrumental in restoring it to pristine condition. Thanks also for the speedy service and ensuring safe return by special delivery and also for the really secure and safe packaging. Well done. Very many thanks.
  - Spencer Roberts

The level of service and communication is second to none. I have used the services twice and even though I am half way round the world, I find IPAQ Repairs cheaper and quicker than local dealers. I cannot thank you enough.(Australia)
  - P Lowes

Your customer service rep, Nathan Dickman, assisted me with questions on your company because I wasn't quite comfortable with ordering from overseas. I was also really concerned that I could order a part that didn't match up to my iPAQ. I can't say enough about the service Nathan provided. He was upfront, thorough, and went the extra step to provide me with the link I needed to feel comfortable. It isn't often you find this type of customer service anywhere. I appreciate the standard that your employees offer in customer service. I would never hesitate to recommend your company nor would I hesitate to order from you again. GREAT CUSTOMER CARE!
  - Pat Jordan

I have to comment on a great Customer Service experience. Recently I had to contact iPAQ Repair regarding a car charger purchased from them that broke after a single use. I was asked to submit photo's of the broken item which I found a great time saving idea rather than the usual send it back & we'll inspect routine. After doing so, I was sent a replacement immediately as the break probably occured during manufacture. As I say, a great response with a refreshingly innovative approach. Well done iPAQ Repair, thanks.
  - Adrian Crawford

What can I say that has not been said before. delighted with the way in which the broken screen on my grandsons ipod touch was repaired and returned to me in just 8 days. your pricing for the repair was much cheaper that I thought it would be especially compared with the Apple repair service. Thank you and the team for such professional service.
  - Val Hall

After I found your company on-line, I emailed to ask about repairs from the US. Nathan returned my email promptly, explaining to me what I needed to do to ship my broken iPAQ to the UK. He sent me an email when it arrived and continued to keep me updated throughout the process. I received my repaired iPAQ much more quickly than I expected. It arrived safely packed and working beautifully. Thank you so much for excellent service.
  - Tracy Revel

Once again a superb service. My iPAQ was returned speedily (just in time for a geocaching holiday - I would have been lost without it - almost literally!) with a second fault put right as well. I cannot recommend iPAQ Repair highly enough.
  - Keith Jeary

Great job all round,thank you, good communication and speedy service. Well pleased that i have found a dedicated repair service, i say repair as that is what they do not just replace parts. Thanks Derek
  - Derek Holme

Now that is what I call service, received the unit at 07.45 Thursday morning and was using it within the hour. Many thanks for the speedy and effective repair. I will certainly be keeping your teams address for when I or any friend need a repair service in the future.
  - Tony Sutton

A high quality service and a great ability to face common inconveniences. My order was quickly and efficiently processed. Unfortunately the shipping got lost (third-partys fault). Then iPAQ Repair & Parts resent my order promptly and I received it after a few days. A wise recommendation!
  - JR Rogers

In this day and age it is an increasingly rare event when the service that you receive from a firm exceeds your expectations. I was absolutely delighted with the friendly and very efficient service that I received - and will certainly be recommending your firm to friends and colleagues.
  - Brian Smith

My iPhone was delivered this morning - looking all nice and new again. Could you please thank all those involved for the prompt and helpful service.
  - R Bowsfield

Genuine Nintendo battery, and delivered very quickly too! This is the best site I know for Nintendo, and I'll be shopping here again very soon. A pleasure to buy from such a helpful and efficient site!
  - Debi Rawlins

Got my iPhone repaired twice by ipaq and would highly recommend these guys to anyone with iPhone needing it repaired, fast and reliable service
  - Brian Wilson

An excellent service right from the start. I was expecting my XDA to be wiped of any remaining user info but was pleased to find it returned with a new touch screen as requested, but without the unit having been reset. Quick turn round too with it arriving exactly one week after I'd sent it, with regular emails updating me on the order's progress. My XDA was destined for the bin after the touch screen failed, but is now back in use so many thanks, and well done. Will be recommending you to others.
  - Bob Larcombe

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High Quality iPAQ Screen Protector For hw6510, hw6515.


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