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iTech Repair Ltd Customer Reviews and Comments |
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At iTech Repair Ltd. We take pride on what people really say about the level of repair services offered and the quality of spare parts supplied, we act upon constructive criticism, and thrive on kind words. The database currently holds 745 customer feedback, comments and reviews, please feel free to browse through the following 38 pages
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"A thoroughly excellent service by a committed professional who manifestly cares about giving good service to his customers. I felt very cared for throughout in my dealings with you - and only wish that we could find more people on-line who do business in the way you do. Much appreciation for your fine service." | | -
Alan Lewis |
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"Hey Nathan! Brilliant service - fast turn round, excellent communications, can't thank you enough. I will recommend your services every time I hear "iPAQ" mentioned!" | | -
John Moore |
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"Absolutely excellent service. Response to a query e-mail at 9.30pm on a Saturday night was instantaneous! Parts arrived well packaged and punctually. Helpful after sales fitting advice too. Very highly recommended." | | -
Andy Webb |
"Received today in full working order- I'm impressed at the extremely reasonable price (little more than the shipping costs) for main switch replacement and the turn around over the Christmas/new year period from time despatched (23rd Dec) to time returned (6th Jan) is quite incredible."
"I cannot recommend you highly enough but I'll try to ensure neither me nor granddaughter drops it for a while as twice in two months is too often." | | -
Bob Cook |
"Having contacted Compaq for a repair quote (which took two days to issue) and then realising I could buy a new iPAQ for the same price with change, I searched the web."
"I found two solutions - one in the USA and ipaqrepair.co.uk. The site is brilliant, clean and so easy to use. But the service is even better and Nathan did everything it said on the tin and more."
"The price was sensible, the repair was done in days and I was back in business. I am professional IT consultant and have no hesitation in recommending this service. It is excellent and I do not have many opportunities of saying that about any site or company."
"If your iPAQ is bust, don't throw it away. Send it to Nathan. You won't regret it."
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Mike Cogan |
"To be perfectly honest I cannot fault the service as we had originally been quoted a huge amount to send the unit off to Compaq themselves. Although this would cover virtually any problem we were pretty confident that it was only a battery problem (which you yourselves confirmed) but there was no flexibility to send off for a quotation."
"I sent the unit off to you, you diagnosed the problem with speed, I paid a reasonable amount for the solution and received my unit back in a very reasonable amount of time. My e-mailed queries also received speedy and friendly response and I felt I was dealing with a person rather than with a call centre. No hesitation whatsoever in saying I would use you and also recommend you."
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Diane Tomlin |
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"Just a quick note, thanks for sorting out my iPAQ, good service web site was to the point, got the product repaired in a few days. Excellent communication between yourselves and the customer i.e. we know what’s happening with the product every step of the way. Very happy with the service quick, fast and efficient service." | | -
Hardeep Marwa |
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"iPAQ Spares and Repairs is a little gem of a website. I ordered up a stylus latch replacement kit and received it within two days. The downloadable "how to install it" pages made the repair job really simple. A technical query on memory upgrade was answered really promptly. Thanks for a great service, will definitely use you again and recommend to friends." | | -
Allan Wood |
"Overall I am extremely pleased with the service I have had from iPAQ spares & repairs. What sets this company apart from the rest is the ease of ordering with a fully interactive website and the knowledge that if you have a query you can email the company and know that you will get a prompt and personal response."
"All that said I would be happy to recommend iPAQ spares and repairs to any of my friends and will use the service again if needed." | | -
Mark Hopkins |
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"Just a note to congratulate you on an excellent service. The iPAQ 3630 stylus latch arrived in a couple of days and was fitted within minutes using your helpful and easy to follow instructions." | | -
Steve Langts |
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"At this point I don't have many things to add. I found your site very useable, and found exactly what I wanted easily. e.g. I bought the stylus replacement latch, then came to the site and printed the installation instructions, after 10 minutes I was finished." | | -
Jason Dwyer |
"I was very impressed by the speed and courteousness of the service you offered in repairing the screen of my iPAQ 3970. I sent the package to you on a Saturday afternoon (earlier this summer) by Post Office Special Delivery Service."
"It was returned to me with the screen in pristine condition first post Wednesday morning. I have no reservations in saying this. Also, I found you very helpful and open in your discussions with me before I sent the iPAQ to you. The iPAQ is still functioning well. I won't drop it again, I hope." | | -
Dr. John Bagshaw |
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"Excellent service, very easy to navigate website, prompt reply to emails and despatched the goods as promised. Larger websites and corporations could learn a lot from this shopping experience. I will be back!" | | -
Kevin Fuller |
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"Your product knowledge is second to none and the web site is easy to find via any search engine. Details for identifying your model and required spares is excellent. I paid by cheque and the goods arrived in a very short time and were as easy to fit, in this case a battery, as promised on the web site." | | -
Richard Foster |
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"My comments are few and simple. After several months of searching I stumbled across your website while in UK for two weeks on a course from the Falklands. My iPAQ screen had been scratched by sand in Iraq and HP were useless. From finding your site to having a new screen in my iPAQ took 3 days. In summary, brilliant." | | -
Dave Bush |
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"The prompt repair and delivering my iPAQ back in the timely way exceeded my expectations. It did what it said on the tin. Will recommend to fellow users of iPAQ's" | | -
Mike Coulthard |
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"Everything went smoothly, returned very quickly and my iPAQ had been restored to perfect health after a problem where it wouldn't sync." | | -
Sandy Blair |
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"The service was excellent, part was received only 30 hours after order placed - I was amazed. Parts as described, well packaged, I'll certainly use site again." | | -
John Low |
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"I have only used your services once but owning 3 iPAQ’s I know I will be back for more. It’s just a matter of time. I especially like the valuation scheme for buying old iPAQ’s I still have a lot to learn but this is the place to do it. Maybe you can start handling digital pen's next!" | | -
Gerard Western |
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"Replaced the touch screen of my iPAQ. Now like new. Excellent service and quick turnaround. Had my iPAQ in tiptop condition in about 3 days from being sent. Will be getting a new battery soon so I know who to go to." | | -
Andy Tayler |
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