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iTech Repair Ltd Customer Reviews and Comments

At iTech Repair Ltd. We take pride on what people really say about the level of repair services offered and the quality of spare parts supplied, we act upon constructive criticism, and thrive on kind words. The database currently holds 751 customer feedback, comments and reviews, please feel free to browse through the following 38 pages

"Excellent, friendly service which was quick and efficient. All e-mails were answered very promptly and any queries I had were answered in a friendly personal manner. 10/10 for service!"
  - Tom Crinson

“Just wanted to thank you for the refreshingly excellent service.

The specific highlights were:

-Ease of ordering
-Kept informed of the progress of my order
-The speed of turnaround
-My IPAQ was safely received, in a better state than it was sent in.”

"I have no reservations in recommending ipaqrepair.co.uk"
  - Captain Marc Darling

"I was delighted to discover this site. The comments alongside each of the components were particularly useful, allowing me to purchase only the parts I required without having to take my iPAQ apart first."
  - David Smyth

"My company has dealt with iPAQ Spares and Repairs on a number of occasions; they have always given me prompt, reliable and excellent service. Along with the excellent service, they also have very competitive prices; I have looked at a number of other suppliers and iPAQ spares and repairs seem to be the most competitive."

"Not only that, I can't find any other UK supplier offering the same service. In summary, if you have an iPAQ requirement, iPAQ spares and repairs is the number one supplier!"
  - Danny Sims

"Thanks for an excellent service, fast turnaround, good packaging, ultra fast replies to any questions, VERY reasonable quotation, less than half the price of Compaq's quotation. In fact no complaints at all, I will NOT hesitate to use again & will recommend to anybody that has any doubts. What this lad doesn't know about repairing iPAQ's just isn't worth knowing!!!"
  - Andy Peak

"I would just like to say thank you for the level of service your site offered. I found your site on the web, mailed my details to you. I was immediately mailed back the full repair cost. I sent my IPAQ on the Friday for a new control board. My iPAQ was returned just 2 days later all fixed. I had phoned Compaq directly for a quote. To date they have not come back to me."

"Once again thank you for such a good service, we have over 60 iPAQs at my work and I have sent your link as a mail to all users."
  - Trevor White

"A thoroughly excellent service by a committed professional who manifestly cares about giving good service to his customers. I felt very cared for throughout in my dealings with you - and only wish that we could find more people on-line who do business in the way you do. Much appreciation for your fine service."
  - Alan Lewis

"Hey Nathan! Brilliant service - fast turn round, excellent communications, can't thank you enough. I will recommend your services every time I hear "iPAQ" mentioned!"
  - John Moore

"Absolutely excellent service. Response to a query e-mail at 9.30pm on a Saturday night was instantaneous! Parts arrived well packaged and punctually. Helpful after sales fitting advice too. Very highly recommended."
  - Andy Webb

"Received today in full working order- I'm impressed at the extremely reasonable price (little more than the shipping costs) for main switch replacement and the turn around over the Christmas/new year period from time despatched (23rd Dec) to time returned (6th Jan) is quite incredible."

"I cannot recommend you highly enough but I'll try to ensure neither me nor granddaughter drops it for a while as twice in two months is too often."
  - Bob Cook

"Having contacted Compaq for a repair quote (which took two days to issue) and then realising I could buy a new iPAQ for the same price with change, I searched the web."

"I found two solutions - one in the USA and ipaqrepair.co.uk. The site is brilliant, clean and so easy to use. But the service is even better and Nathan did everything it said on the tin and more."

"The price was sensible, the repair was done in days and I was back in business. I am professional IT consultant and have no hesitation in recommending this service. It is excellent and I do not have many opportunities of saying that about any site or company."

"If your iPAQ is bust, don't throw it away. Send it to Nathan. You won't regret it."
  - Mike Cogan

"To be perfectly honest I cannot fault the service as we had originally been quoted a huge amount to send the unit off to Compaq themselves. Although this would cover virtually any problem we were pretty confident that it was only a battery problem (which you yourselves confirmed) but there was no flexibility to send off for a quotation."

"I sent the unit off to you, you diagnosed the problem with speed, I paid a reasonable amount for the solution and received my unit back in a very reasonable amount of time. My e-mailed queries also received speedy and friendly response and I felt I was dealing with a person rather than with a call centre. No hesitation whatsoever in saying I would use you and also recommend you."
  - Diane Tomlin

"Just a quick note, thanks for sorting out my iPAQ, good service web site was to the point, got the product repaired in a few days. Excellent communication between yourselves and the customer i.e. we know what’s happening with the product every step of the way. Very happy with the service quick, fast and efficient service."
  - Hardeep Marwa

"iPAQ Spares and Repairs is a little gem of a website. I ordered up a stylus latch replacement kit and received it within two days. The downloadable "how to install it" pages made the repair job really simple. A technical query on memory upgrade was answered really promptly. Thanks for a great service, will definitely use you again and recommend to friends."
  - Allan Wood

"Overall I am extremely pleased with the service I have had from iPAQ spares & repairs. What sets this company apart from the rest is the ease of ordering with a fully interactive website and the knowledge that if you have a query you can email the company and know that you will get a prompt and personal response."

"All that said I would be happy to recommend iPAQ spares and repairs to any of my friends and will use the service again if needed."
  - Mark Hopkins

"Just a note to congratulate you on an excellent service. The iPAQ 3630 stylus latch arrived in a couple of days and was fitted within minutes using your helpful and easy to follow instructions."
  - Steve Langts

"At this point I don't have many things to add. I found your site very useable, and found exactly what I wanted easily. e.g. I bought the stylus replacement latch, then came to the site and printed the installation instructions, after 10 minutes I was finished."
  - Jason Dwyer

"I was very impressed by the speed and courteousness of the service you offered in repairing the screen of my iPAQ 3970. I sent the package to you on a Saturday afternoon (earlier this summer) by Post Office Special Delivery Service."

"It was returned to me with the screen in pristine condition first post Wednesday morning. I have no reservations in saying this. Also, I found you very helpful and open in your discussions with me before I sent the iPAQ to you. The iPAQ is still functioning well. I won't drop it again, I hope."
  - Dr. John Bagshaw

"Excellent service, very easy to navigate website, prompt reply to emails and despatched the goods as promised. Larger websites and corporations could learn a lot from this shopping experience. I will be back!"
  - Kevin Fuller

"Your product knowledge is second to none and the web site is easy to find via any search engine. Details for identifying your model and required spares is excellent. I paid by cheque and the goods arrived in a very short time and were as easy to fit, in this case a battery, as promised on the web site."
  - Richard Foster

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