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iTech Repair Ltd Customer Reviews and Comments

At iTech Repair Ltd. We take pride on what people really say about the level of repair services offered and the quality of spare parts supplied, we act upon constructive criticism, and thrive on kind words. The database currently holds 766 customer feedback, comments and reviews, please feel free to browse through the following 39 pages

What an excellent job in repairing my baby (ipaq 214). Very clear communication all through the process from ordering to returning my item. Thank you. I will definately be using you again.
  - Mr Nicholson

Excellent service from this company. What an unusual experience to be kept fully informed of repair progress and at such a reasonable price.
  - Alan Robbins

My dealing with this company was friendly, efficient and honest. My enquiries both on the internet and over the phone were answered by "real people" on a straight forward personal basis. The product I ordered was exactly as described.
  - Peter Loncaster

What can I say. Britain needs companies like this one. HP quoted 175 to fix my ipaq after their update bricked it. These guys did it in less than a week for 29.80. Thank you so much.
  - Tim Elliott

Many Many thanks for the fast and efficient repair of my son's Sony PSP. The service was excellent, I was kept informed of when it had arrived, when it was repaired and when it was despatched. The price was very good too. I woud not hesitate to recommend your service to anyone, and as the mother of a teenage son I know quite a few people with PSP's!! Thanks again.
  - Vikki Roberts

Thanks for the prompt repair and return of my Mio Mitac 168. I was expecting to buy a new PDA when my own attempt at repairing the connector failed, then I saw your replacement main board service. Very reasonabled priced at a fraction of the cost of a new unit, plus I did not need to replace all the accessories I've accumulated because I've got my old unit back. Thanks again.
  - Mike Stenning

Appart from purchasing accessories from them etc. The service and repair facility is second to none.The fist time I attempted to replace a part myself,I made a complete hash of it, sent it to ipaq repairs and it was sorted, lesson learnt!! I recently sent my ipaq for an Upgrade,just received it back.Works great!! Thanks.
  - Peter Coleman

Fine order and shipping tracking, for change of Acer N35 connector. Repaired unit is now working perfectly, it was previously quite unusable. I have liked the info given by email at all the process steps, and the service is pretty fast, even for a foreign customer (France).
  - B. Barrier

Brilliant service and so reasonable, I would only ever send any repairs for IPAQs here well done Nathan.
  - Harold Schogger

I sent my IPAQ HX4700 for repair on the 13th August, it arrived back on the 20th August. A very good service and a reasonable cost as well. Thank you very much, I will recommend you.
  - Bob Barnes

Excellent fast repair service on my dead iPAQ hx2790. HP were not interested as the unit was out of warranty. Hats off to iPaq Repair and Parts for reinstalling the the ROM and returning the iPAQ in less than a week at less than a 10th of the repair quote from HP. Thanks again for a fast and speedy sevice.
  - Kevin Hampson

I am impressed with your helpful easy-to-understand advice, repairs at a very reasonable price, a fast return service, and best of all (and quite unusual!) - prompt e-mail replies which actually answer the query.
  - Carol Hoare

I've just received the replacement charger and synch lead for my ipaq rx1950. Thank you. I would like to say how much I appreciate the fact that you support superseded models, the clarity of your web site, and the promptness with which I've been able to replace the lost components of my PDA system. Without your excellent service I might have been faced with needless and expensive replacement of the ENTIRE kit. Now I'm back up and running with the original device, at manageable cost. It's surprising how few companies seem to support IT products that are as little as two years old. I hope you prosper in offering the environmentally sustainable option of extending the lifespan of IT hardware.
  - Richard Gibbens

How refreshing to find a web-based IT Support company who recognise the value of customer support and communication. AND still manage to offer excellent value for money. :-) After inadvertantly interfacing my PSP screen with the floor (!), I sent it off for repair. The repair was quickly turned round, but the new screen had a really odd fault that, while not catastrophic, was a bit distracting. After a couple of e-conversations with Nathan and Jamie (who were both very helpful), the unit was sent back, repaired and back with me good as new within the week. No qualms, no questions, no extra cost. So thanks once again, from a VERY satisfied customer, and one who will have no hesitation in recommending your services to my friends.
  - Steve Jewess

I must email to thank you for the service you have performed repairing my Mio 168 pocket pc. This was conducted in an extremely professionally and price effective manner. The time taken was very quick and you can chalk up another well satisfied customer. I will not hesitate in recommending you to any of my colleges that may require your assistance in the future. Many many thanks.
  - Ted Williams

I sent my iPhone in for repair and dealt with Paul Butler who repaired my iPhone and returned it the same day. The service I got from Paul was exceptional - he should get a pay rise!!
  - Richard Hurst

Needed a spare part for my PDA. Searched the web, found the cheapest price and placed the order 11pm Sunday night. The part arrived Tuesday morning. Amazing service. Thanx iPAQ Repair and Parts.
  - Tony Atkins

Only one week after my old XDA seemed long dead I received my XDA back from Nathan fixed fully kitted out; thank you so much Nathan you did everything you said you would do and more and to this day I am still discovering the new features of my XDA that you have installed for such a low price. Thanks Nathan!
  - Tom Chatting

What a refreshing change it is to deal with a company with excellent communications, attention to detail and a vey efficient caring service.
  - Robert Howard MBE

Sent Acer N35 Navigator Tuesday and received back fully repaired on Friday. Just to say thank you for your speedy and efficient service.
  - David Bennoson

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