About Us

iTech Repair Ltd trading as iPAQ Repair and Parts are an independent UK mobile phone and tablet repair centre, specialising in low cost fast repairs on mobile devices and spare parts supply for DIY repairs. Let me personally welcome you to iTech Repair Ltd, we are experts not enthusiasts passionate about portable devices. With that said it is probably best to start at the beginning and give you some background so that this is not just a faceless e-commerce website.

Who am I?

My name is Nathan, the company was started after repairing friends and other owners handheld PDAs to whom my services had been recommended. I decided to set up this eCommerce website to help others in a similar situation as I once found myself, with a broken handheld device and wanting a repair at a cost effective price lower than the manufacturers fixed repair charges. The online repair and parts store then became the main outlet for our spare part inventory and in house phone and tablet repair and upgrade services.

The Beginning...

After first owning a Palm PDA I became addicted to these handheld wonders, after upgrading to a Compaq iPAQ h3630 I never looked back, many friends and colleagues were persuaded to buy and use models from the Compaq iPAQ range. Even with their sleek and stylish design they were probably the best and most fully featured pocket PCs available to buy in their day.

Mobile Phone and Tablet Repair Services

We now offer a comprehensive repair services and spare parts supply for many other devices including the Apple iPhone, iPad, iPod, Samsung Galaxy Tab, Galaxy Note and Galaxy Smartphones, Sony PS3, PS4, PSP, Vita consoles, Microsoft Xbox Xbox One and Nintendo DS handhelds and Nintendo Wii consoles. Whilst also remaining true to our roots repairing and still servicing the whole HP iPAQ range, this can range from the refurbishment of a iPAQ hx2490b to complete screen replacement on the new Apple iPhone 6 Plus. All parts used are brand new from the original manufacturers supplier. If you do not see the repair service or spare part listed just use the Contact Us page to ask a question.

Quality of Service

Every transaction is dealt with on a personal level. We are not a big corporate machine where you are just an order number, from when you place your order to when we ship you will be kept informed of your order status. We pride ourselves on our levels of customer service, should you have any queries we are only a phone call or email away! Due to the high quality and personal level of service offered we now have many repeat customers.

Meet the Staff

Nathan - Senior Repair Technician

Started iTech Repair Ltd on his lonesome many moons ago, still loves playing with gadgets and fixing them when broken, his hardware and software engineering background lend themselves well to solving problems with customers units.

Caroline - Customer Service & Order Dispatch

Caroline joined iTech Repair earlier this year. Her main roles include processing customer parts orders and heading up telephone sales. Always found at her desk, never near the kettle except at 2.00pm.

Paul - Senior Repair Technician

Senior repair expert who specialises on many portable devices including, iPhone's, iPad's, iPod's, Samsung Galaxy's, Google Nexus. If you have broken it Paul can usually fix it, he is a ninja with a soldering iron.

Monica - Finance & Accounts

Loves working with numbers, which really does help when you are in charge of the accounts and book keeping, when not working she can be found building Lego Technic models amongst other things.

Jo - Repair Technician

Jo is our specialist in house laptop, Xbox, PlayStation, Nintendo and phone technician, when not repairing customers iPhone's and games consoles Jo enjoys playing with her dog Peppa, home brewing her favourite tipples and walking.